Blended Customer Support Associate Us Process

4 days ago

Noida Uttar Pradesh, India Basebiz Private Limited Full time

**Role**: Customer Supoort Associate

**Process Name: Columbus**

**US** **Blended Process (Voice + Non-Voice)**

**Shift**: US Shifts

**Week Off**: 02 Rotational

**Work Mode**:Work from Office

**CTC**: Up to ₹40,000

This is an opportunity to work with an international footwear brand in a blended customer support role. The position involves handling both voice and non-voice interactions and requires flexibility for rotational shifts. The role follows a 5-day working structure.

**Eligibility Criteria**:

- Graduate freshers are eligible
- Good communication skills required
- Must be comfortable with both chat and call support

**Job Types**: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- 06 Months of International Chat process: 1 year (required)
- 06 Months of International Blended process: 1 year (required)
- 06 months of International BPO Voice process: 1 year (required)

**Language**:

- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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