
English Speaking Chat Support
1 week ago
JD:
We are looking for fluent English-speaking staff for Chat Support
Work Hours:
- Wednesday to Sunday, 8 am to 3 pm.
- Must be able to work these hours
Role Overview:
Join our team as a Chat Support Specialist. You'll be responsible for providing first-rate customer service, handling inquiries, and resolving issues to ensure customer satisfaction.
Key Responsibilities:
- Promptly respond to customer messages.
- Provide accurate information about our products and services.
- Efficiently resolve customer issues while maintaining professionalism and empathy.
- Keep detailed records of customer interactions and follow up to ensure their concerns are resolved.
- Work collaboratively with other team members to deliver consistent support.
- Stay updated on product knowledge and company policies.
**Requirements**:
- Proven experience in a customer support role, particularly in a chat support environment.
- Excellent written communication skills in English.
- Strong problem-solving skills and ability to manage challenging situations.
- Experience using WhatsApp and Tidio.
- Ability to work independently and as part of a team.
- Excellent organisational skills and a keen attention to detail.
Pay: ₹12,000.00 - ₹14,000.00 per month
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Can you commute to Faridabad?
- What is your level of fluency in English?
- Have you studied English at University level?
- Do you have experience in chat support?
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 03/03/2025
-
Chat Support Executive
1 week ago
Gurugram, Haryana, India Veg Ease Full time**Job Title**: Customer Support Executive **Location**: Gurgaon **Salary**: ₹15,000 - ₹20,000 per month **Experience Required**: Minimum 1 year in chat-based customer support **Job Summary**: **Key Responsibilities**: - Handle incoming customer queries via live chat with professionalism and accuracy - Provide quick, clear, and effective responses to...
-
Customer Support Executive
2 weeks ago
Gurugram, Haryana, India VisionaryHire Full time**Customer Support Associate - International Chat Process (English)** **Location**: Delhi & Gurgaon **Salary**: _**₹31,000 CTC/month + Incentives**_ **Job Type**: Full-time | Permanent **Responsibilities**: - Handle international customer chats - Provide prompt and accurate resolutions - **Troubleshoot issues and ensure customer satisfaction**: -...
-
Chat Support Executive
2 weeks ago
Gurugram, Haryana, India Vlebazaar Full time**Chat Support RepresentativeKey Responsibilities** 1. **Customer Assistance**: - Respond to customer inquiries and support requests via live chat, offering prompt and helpful information. - Resolve product or service issues, handling complaints, and answering questions about products, services, policies, and order status. - Provide accurate and detailed...
-
Chat Support Executive
4 days ago
Gurugram, Haryana, India Triple R Consulting Full time**Job Description: Chat Support Executive** **Position: Chat Support Executive** **Job Type: Full-Time (10 hours per day)** **Work Days: 6 Days a Week (Rotational Week Off)** **Shift: Rotational Shifts** **Responsibilities**: **Engage with customers over social media platforms to provide sales and operational support related to our...
-
Chat Support Executive
2 weeks ago
Gurugram, Haryana, India AK Global Management Services Full time**Position Title**: Customer Service Chat Process Executive **Location**: Sector 49, Gurgaon **Job Type**: Full time, Permanent **Job Summary**: **Key Responsibilities**: - **Customer Support**: Handle customer queries via chat, offering real-time assistance and solutions to problems related to products, services, or account management. - **Issue...
-
Chat Support Executive
1 week ago
Gurugram, Haryana, India TALENT FUTURE SERVICES Full time*Hiring for inbound Chat Sales* *Location: Gurgaon sec 39* *Schedule: 5 days (rotational offs* *Shift timings are 5:30 pm till 2:30 am and rotational night shifts* *Salary upto 3.5lpa for experience* *Salary for freshers 21k max* *Good typing speed with excellent English* *One side cab drop if in night shifts, rotational night shifts, preferably...
-
Chat Support Executive
4 weeks ago
Faridabad, India Jiva Ayurveda Full timeRoles and Responsibilities Provide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger). Handle customer complaints and resolve issues in a timely and professional manner. Work on rotational shifts, including evenings and nights as per business requirements. Utilize non-voice communication skills to effectively communicate...
-
Chat Support Executive
2 days ago
Gurugram, Haryana, India Project X Placements Full timeROLES AND RESPONSIBILITIES - Provide exceptional customer service through chat support for ADT customers. - Respond promptly and professionally to customer inquiries and issues. - Address customer concerns, troubleshoot problems, and provide appropriate solutions. - Ensure accurate and detailed documentation of customer interactions. - Collaborate with team...
-
Chat Support Executive
2 days ago
Gurgaon Village, Gurugram, Haryana, India flights mojo Full time ₹ 87,000 - ₹ 3,75,465 per yearWe're Hiring – Chat Support SpecialistLocation: Gurugram (On-site)Shift: Full-time | Rotational OffsExperience: 1+ Year in the Travel Industry**About the Role**Step into the world of travel with **Flights Mojo**, a fast-growing travel company As a **Chat Support Specialist**, you'll be the first point of contact for our customers—assisting them with...
-
Chat Support Executive
4 days ago
Gurugram, Haryana, India Tech Fi Technologies Pvt Ltd Full time**Process: - Telegram (Chat Process)** **Good Communications Skills** **Languages: English, Hindi** **Freshers can also apply** **Immediate Joining** **Hiring count: - 5** **Salary package: - 15000 to 18000 CTC** **Work From Office** **Office Timing: - Rotational Shift Timings** **Early Morning: - 7:00 AM to 4:00 PM** **Day Shift: - 10:00 AM to...