Call Center Customer Service Representative

1 week ago


Remote, India Devcare Solutions Full time

**Title: Customer Service**

**Direct Client; State of Colorado-DOR**

**Work: Remote (Training in Onsite)**

**Location: Columbus, Ohio**

**Interview mode: skype**

**Duration:1+ year**

**6+ years of experience**
- The representative will serve in many roles within Driver Service as part of Driver Control section in the Division of Motor Vehicles. Position must study each customer’s motor vehicle information, recognizing there are an unlimited number of situations to consider, and fit together to provide the customer practical solutions to specific technical reinstatement and licensing problems. Need to exercise judgment in selecting the most appropriate guideline from many alternatives to best fit the customer’s need for reinstatement. Interpret and evaluates all available information in order to resolve problems. Answer question and provide the customer the proper services needed for each individual situation. Provide customer’s reinstatement information tailor made to their specific situation, recognizing each customer’s record and/or needs is unique and different from every other record. Full time Teleworker, needs own Internet service.
- Duty - Clarifies the underlying rationale and compliance for over 170 Motor Vehicle Division Form Letters. Instructs the customer on the potential impact of non-compliance and the various methods of compliance. Interprets and explains over 90 different types of restraint actions and the possible consequences of multiple violations. Advises customers as to the fee, documentation and testing requirements, and the network of Driver License offices serving the state of Colorado. Provides and instructs customers in identifying and acquiring the mandatory forms to accomplish the desired action(s). Explains reinstatement requirements to the customer and their rights to a hearing. Provides training, clarification, assistance and updates to co-workers in resolving difficult and/or unique problems.

**Job Type**: Contractual / Temporary
Contract length: 9 months

Pay: ₹15.00 - ₹20.00 per hour

**Benefits**:

- Health insurance
- Life insurance
- Paid time off
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: Remote
- Health insurance



  • Remote, India QuantumBricks Full time

    Job Title: Customer Call Center Support Representative (Chinese/Mandarin)—US Timing Location: Remote **Job Description**: We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Call Center Support Representative. As a representative, you will be responsible for providing exceptional customer service to our...


  • Remote, India Votiko 24 *7 Full time

    **Votiko Solutions: Unleash Your Potential in the World of Call Center Excellence!** Embark on an exhilarating career journey with Votiko Beyond Borders, where we are eagerly inviting driven individuals to join us as Call Center Executives in our dynamic international BPO. **Position**: Call Center Executives **Company**: Votiko Solutions **Type**:...

  • Customer Service

    7 days ago


    Remote, India Compliance Mentorz Inc Full time

    Requirements: - Decent Command over English [Both written and verbal] - Quick learning capability - Prior Night shift experience - At least 1 year customer support experience. - Adaptable and Helping attitude towards the organization - MUST BE FUN TO WORK WITH, WE LIKE HAPPY FACES - Basic understanding of Computers and Google Drive Responsibilities...


  • Remote, India Futwork Full time

    Job Description for **Customer Support Representative**: **Skills Required** - Outbound / Client Servicing **Roles and Responsibilities -** - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond quickly to assigned leads. - Work on the lines of highest ethical and moral standards and...


  • Remote, India Vocally Full time

    Vocally, a start-up based out of Vancouver, Canada is on a mission to democratize voice processes in the SMB segment. Realizing the pace at which technology is growing and its vast impact on different sectors of the economy, the founder Souren Khetcho was struck with an idea to use voice automation for businesses. The startup began its journey mid of 2019,...


  • Remote, India Outsourced well Full time

    **Essential Duties and Responsibilities** - Performs basic bill review - Issues paperwork to clients for a change of “bill to” address - Opens billing inquiries and assigns to billing, credits and collections team - Routes calls to appropriate department Responds to general inquiries, offers quick, courteous & sustained client service ensuring the...


  • Remote, India Tagway RFID Solutions JLT Full time

    We are seeking a motivated and dynamic **Outbound Call Center Agent** (female preferred) to join our team. The agent will be responsible for proactively engaging with potential leads, setting up demos, and supporting the sales team. **Key Responsibilities**: - Make outbound calls to potential and existing leads to generate interest and schedule product...


  • Remote, India VTR INDUSTRIES PVT LTD Full time

    **About us** We are professional, agile, professional and our goal is to At VTR Industries, we pride ourselves on providing a dynamic and innovative work environment that fosters growth, creativity, and teamwork. We offer competitive salaries and benefits, opportunities for advancement, and a supportive and collaborative culture that values diversity and...


  • Remote, India beBeeCustomer Full time

    Job OpportunityWe are looking for proactive remote Call Center Agents to join our dynamic team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls.Key Responsibilities:Answer incoming calls in a clear, professional manner.Make outbound calls to service providers.Actively engage in conversation, build rapport, and ensure...


  • Remote, India STRONGREPS Full time

    We are looking for a dynamic and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will manage customer inquiries, convert leads into clients, and ensure a smooth customer experience from first contact to ongoing service. **Responsibilities**: - Handle inbound and outbound calls professionally - Convert inquiries...