
Us Accent Call Center Representative
1 week ago
We are seeking a confident and fluent English-speaking Call Center Representative with an American accent to join our team for a real estate client. As a representative, you will engage with a US audience, providing top-notch customer service and support. Your primary responsibilities will include calling from a provided list, asking pertinent questions, and addressing any queries the customers may have.
**Key Responsibilities**:
- Make outbound calls to potential and existing clients from a provided list.
- Engage with clients in a professional and friendly manner, ensuring a positive customer experience.
- Ask relevant questions to understand client needs and gather necessary information.
- Provide clear and concise answers to client queries about real estate services.
- Provide customer support and resolve customer queries on call.
- Identify the needs of customers, resolve issues, and provide solutions.
- Maintain good customer relations.
- Maintain accurate records of interactions and follow up as necessary.
- Maintain records of the conversations with the customer and analyze the data.
- Work during US time zones to align with client availability.
**Skills Required**:
- Fluent in English with an American accent.
- Excellent communication skills, both verbal and written.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- Confidence in speaking with a diverse range of clients.
- Ability to understand and address client needs effectively.
- Previous call center or customer service experience is a plus.
- Familiarity with real estate industry terminology is advantageous.
- Ability to work independently and as part of a team.
- Should be a quick learner and self-motivated.
**Schedule**:
- Monday to Friday
- Night shift
- US shift
**How to Apply**:
Speak with the employer: +91 9872873100
Join our team and help us deliver exceptional service to our real estate clients
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: Remote
**Speak with the employer**
+91 9872873100
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