Medical Office Call Center Representative

54 minutes ago

Remote, India Pain Treatment MD Full time

**Job Title: Medical Office Call Center Representative (Must Have U.S. Healthcare Experience)**
**Location**: Remote or On-Site (Delhi)
**Employment Type**: Full-Time

**Company Overview**:
Pain Treatment MD is a patient-centered healthcare practice dedicated to providing compassionate and efficient medical care. We are seeking a highly organized and experienced **Call Center Representative** to join our team and serve as the front line of communication with patients and referring providers.

**Position Summary**:
The Call Center Representative will be responsible for handling high volumes of inbound and outbound calls related to scheduling, insurance verification, patient inquiries, and general administrative support. Prior experience working in a U.S.based medical office or healthcare call center is **required**.

**Key Responsibilities**:

- Answer and direct incoming calls in a courteous and professional manner
- Schedule patient appointments accurately based on provider availability and visit type
- Verify insurance information and eligibility when needed
- Document all patient interactions in the EMR system (experience with eClinicalWorks preferred)
- Respond to patient inquiries and route messages to clinical or administrative staff as appropriate
- Handle prior authorization and referral follow-ups when trained

**Qualifications**:

- **Minimum 1 year of experience in a U.S. medical office or healthcare call center is required**:

- Knowledge of HIPAA regulations and patient confidentiality
- Excellent communication skills, both verbal and written
- Proficiency with EMR systems and call center software
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required; healthcare-related certification a plus

**Preferred Skills**:

- Familiarity with insurance verification and patient billing inquiries
- Prior experience with remote communication tools and ticketing systems

**Work Schedule**:
US Central Standard Time : 7:30 AM to 4:30PM

**Compensation & Benefits**:

- Competitive monthly pay based on experience
- Performance incentives
- Paid time off and holidays

**How to Apply**:
Pay: ₹35,000.00 - ₹50,000.00 per month

Schedule:

- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- US call center: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: Remote

  • Medical Office Assistant

    6 days ago

    Remote, India Medical center Full time

    We are a medical practice located in USA. We are looking for a person who can perform a number of daily administrative tasks in addition to handling phone calls, such as: - Verifying insurance eligibility - Handling patient phone calls and messages - Handling incoming referrals and entering information - Scheduling patient appointments Must Have...

  • Medical Office Assiatant

    6 days ago

    Remote, India Medical center Full time

    Verifying insurance eligibility - Handling patient phone calls and messages - Handling incoming referrals and entering information - Scheduling patient appointments - Desire to learn and a sense of responsibility - Excellent written and oral communication skills - Should be computer savy and proficient with navigating screens, uploading documents etc - Prior...

  • Call Center Support Representative

    2 weeks ago

    Remote, India QuantumBricks Full time

    Job Title: Customer Call Center Support Representative (Chinese/Mandarin)—US Timing Location: Remote **Job Description**: We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Call Center Support Representative. As a representative, you will be responsible for providing exceptional customer service to our...

  • Medical Sales Representative

    2 days ago

    Remote, India HealTether Healthcare Services Private Limited Full time

    We are looking for a competitive Pharmaceutical Sales Representative who can thrive in a fast-paced business environment. The Pharmacy Sales Rep will act as the key link between our company and healthcare professionals and you will aim at meeting sales targets. As a Pharmaceutical Sales Rep, your goal is to increase the visibility and awareness of our...

  • Medical Representative

    2 weeks ago

    Remote, India RIPENESS HEALTHCARE PVT. LTD Full time

    Medical Representative Jobs in Motihari is offered by **Ripeness healthcare Pvt. Ltd. **Pharmaceutical which is a reputable pharmaceutical company in India, looking for an young & energetic sales representative. Industry Type: Pharmaceuticals Employment Status: Permanent Job Responsibilities: Regular visit to customers, mainly doctors, besides that you...

  • Medical representatives

    1 week ago

    Remote, India GTS TRADE SOLUTIONS PVT LTD Full time

    Job Title: Medical Representative – Skin Care SolutionsLocation: any where in India]Department: Sales & Business DevelopmentReporting To: Area Sales Manager / Regional Business HeadJob Summary:The Medical Representative (MR) will be responsible for promoting and selling professional imported korean skincare solutions to dermatologists, cosmetologists,...

  • CCaaS SME

    1 day ago

    Remote, India Call Center Power Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    SummaryJob Title: CCaaS Solution Architect (Contractor)Location: Remote (U.S. Based)Job Type: ContractIndustry: Contact Center Technology / Customer ExperienceAbout the RoleWe are seeking an experienced CCaaS (Contact Center as a Service) Solution Architect to lead the design, implementation, and optimization of enterprise-grade cloud contact center...

  • Medical Representatives

    1 week ago

    Remote, India AMYG Healthtech Private Limited Full time

    Job Description: We're looking for Medical Representatives to sell our digital marketing services to doctors/ Hospitals on a commission basis. You bring in projects, we pay you commissions. Simple as that! **Responsibilities**: - Find potential clients and pitch our digital marketing services. - Close deals and secure projects. - Collaborate with our team...

  • Medical Representative

    4 days ago

    Remote, India Lucien Solutions Full time

    Are you a seasoned medical representative with a proven track record of introducing new products to doctors? Do you have a passion for growing in the healthcare industry and a desire to leverage your skills in a new and exciting way? Lucien Solutions is developing tools to connect pharmaceutical industry with doctors and retail outlets. As a first step, we...

  • Medical Representative

    2 days ago

    Remote, India Herbal Chakra Pvt Ltd. Full time

    **Job Title**: Medical Representative **Location**: Delhi **Job Type**: Full-time **Experience**: Minimum 2 years **Key Responsibilities** - Develop and maintain relationships with gynecologists, pediatricians, and dermatologists. - Promote products tailored to the needs of these specialties. - Conduct product presentations and demonstrations. - Provide...