Customer Support Associate

The Customer Support Associate plays a crucial role in providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This position requires effective communication skills, problem-solving abilities, and a strong dedication to assisting customers with their needs. **Key Responsibilities**: Provide...

**Location**: Guwahati **Experience**: 3 to 5 year(s) - Drive the Secondary Sale AOP - Spares & Oil in each Dealership assigned. Ensure the AOP of Secondary Sale assigned is achieved - Drive Secondary Sale AOP - Allied Products (Battery, Allied Oil, RECD) AOP Achievement in each Dealership assigned. Ensure the AOP of Secondary Sale assigned is achieved -...

CUSTOMER SUPPORT OFFICER - Connect HR PRIYANKA - 863 833 0959 Any Graduate 1-2 year's experience required from same background attending leads, Service calls, Social media leads management, all documentation related to service, Clients handle Good communication in English and Assamese Two wheeler Mandatory Salary -15k + incentive + PF, ESIC Location...

Greet and assist customers in the showroom. - Understand customer needs and recommend suitable products. - Maintain knowledge of current sales, promotions, and policies. - Achieve sales targets and provide excellent customer service. - Handle customer queries and follow up for after-sales support. - Keep the display area neat and organized. Pay:...

We are seeking a motivated and dynamic Telecalling Executive to join our sales and customer service team. The Telecalling Executive will be responsible for making outbound calls to potential and existing customers to promote our products and services, generate leads, and ensure customer satisfaction. This role requires excellent communication skills, a...

**Job Title** **:Customer Support Executive (CSE)** **Job Location : Guwahati** - Routine check and maintain the Internet & LAN connection. - Installation and resolution of problems of all network related equipment viz. Switches, Routers, Network Printers, and Scanners etc. - Regular checks on Windows and Antivirus Updates and installation of security...

**Full job description** **Responsibilities**: - Greets showroom customers and determines the nature of their visit. - Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson. - Answers incoming phone calls. Directs caller to appropriate department or individual or...

Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Troubleshooting technical issues - Speaking to customers to quickly get to the root of their problem. - Worked in FMCG/ Logistics Industry - Knowledge of **SQL, DMS**: - Immediate Joiners Preferred - **Language known -...

Nilachal Credit Management Private Limited is an East India's leading Recovery collection agency. We have our operations at 8 states across Pan India having our head office in Ulubari, Guwahati Assam. **Role : Customer Support (Inbound) - Male ( Night Shift)** **Industry : Banking & Finance.** **Department : Help Desk Support ( Inbound)** **Role...

Guwahati A customer support coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization. Customer support coordinators maintain the positive image, brand, and reputation of the organization. - Experience- 1 - 3 Years- Salary- 1 Lac 75 Thousand To 3 Lac P.A.- Industry-...