Student Support Executive

2 days ago

Navi Mumbai Maharashtra, India Edujam LLP Full time

**Student Support Executive**

**Location**: Rabale, Navi Mumbai
**Company**: Edujam LLP

**Job Type**: Full-Time (On-Site)
**Salary**: ₹16,000 - ₹22,000 per month
**Experience**: 0-2 Years (Freshers Welcome)
**Industry**: Education / EdTech

**About Edujam LLP**

At **Edujam LLP**, we’re on a mission to enhance employability and reshape campus recruitment through innovative educational programs. As a bridge between academia and industry, we empower students with the tools and support they need to thrive.

**Role Overview**

We’re looking for a **Student Support Executive** who is empathetic, detail-oriented, and passionate about helping students succeed. You will be the go-to person for student queries, document handling, fee tracking, and coordination with universities.

**Key Responsibilities**

**Student Onboarding & Document Handling**
- Verify academic and ID documents during admissions and throughout the course
- Ensure document accuracy and maintain digital/physical files

**Student Query Management**
- Provide timely and effective solutions

**Fee Collection & Record-Keeping**
- Assist in collecting fees and issuing receipts
- Maintain accurate financial records for each student

**Academic Communication**
- Share updates, circulars, exam info, and results from partner universities

**Follow-Ups & Coordination**
- Follow up with students for pending documents, fees, etc.
- Coordinate with internal departments and university contacts

**Operational Support**
- Support activities like exam registration, result declaration, academic events, etc.

**Who Can Apply?**

**Education**:
Bachelor’s Degree in any stream (mandatory)

**Languages**:
Proficiency in **Hindi and English** (spoken & written)

**Experience**:
0-2 years (Fresh graduates are encouraged to apply)

**Skills You’ll Need**

✔ Strong verbal & written communication
✔ Great interpersonal and problem-solving abilities
✔ Highly organized and detail-oriented
✔ Empathetic and student-focused
✔ Ability to multitask and prioritize effectively

**Work Schedule**

**Days**: Monday to Saturday
**Timing**: 10:00 AM - 7:00 PM

**What You’ll Gain**

First-hand experience in student relationship management
Understanding of university policies and academic procedures
Skill-building in communication, coordination, and operations
Growth opportunities in the fast-growing EdTech space
A supportive, team-oriented work environment focused on student success

**How to Apply**

For queries, call**:+91 93727 24691**

Ready to make a difference in students’ academic journeys?

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off

Work Location: In person

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