Food and Beverage Captain

17 hours ago

Salt Lake Kolkata West Bengal, India Uuc Hospitality Full time

**Supervising Service Staff**:

- Lead and oversee a team of servers and waitstaff during their shifts.
- Train and mentor new servers, ensuring they follow service standards and procedures.
- Ensure all staff are well-presented, courteous, and provide excellent service to guests.
- **Guest Interaction and Service**:

- Act as the primary point of contact for guests in the dining area.
- Greet guests, explain the menu, answer questions about food and beverage options, and make recommendations.
- Ensure guest satisfaction by addressing concerns or complaints promptly and professionally.
- Coordinate the flow of orders from the kitchen to the table, ensuring timely service.
- **Order Management**:

- Oversee the accuracy of food and beverage orders.
- Ensure that orders are delivered to the correct tables and that they meet quality standards.
- Maintain a clear communication line with kitchen and bar staff to expedite orders.
- **Maintaining Service Standards**:

- Ensure that the restaurant's service standards and policies are being followed by the team.
- Monitor service during busy times to ensure a smooth operation and quick response to any issues.
- Ensure cleanliness and organization of dining areas, including table settings, silverware, and glassware.
- **Upselling and Promoting Menu Items**:

- Encourage servers to upsell high-margin items and promote specials.
- Promote wine pairings, dessert options, and other menu items to increase sales.
- **Monitoring Staff Performance**:

- Evaluate server performance, provide feedback, and handle performance issues.
- Report any issues related to service, staff, or guest experience to management.
- **Assisting with Inventory Management**:

- Keep track of inventory for food and beverages, reporting low stock levels to management.
- Help manage stock levels during busy periods and special events.
- **Handling Payments**:

- Oversee the handling of payments, including processing credit cards, cash, and other transactions.
- Ensure that checks are correct and processed accurately.
- **Coordination with Management**:

- Communicate guest feedback, staff performance, and any operational issues to restaurant management.
- Assist in planning and executing special events or private parties within the restaurant.

Skills and Qualifications:

- **Leadership and Teamwork**: Strong ability to lead a team and coordinate with other departments, especially kitchen and bar staff.
- **Customer Service**: Excellent communication skills and a professional, friendly demeanor to provide a top-notch guest experience.
- **Problem-Solving**: Ability to handle difficult situations, such as guest complaints or staffing issues, with professionalism.
- **Knowledge of Food and Beverage**: In-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings.
- **Multitasking and Organization**: Ability to manage multiple tasks at once, especially during peak hours.
- **Physical Stamina**: Ability to work on feet for long periods and manage the physical demands of the job (carrying trays, bending, etc.).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

  • Food and Beverage Attendant

    17 hours ago

    Salt Lake, Kolkata, West Bengal, India Zing Restaurants pvt ltd. Full time

    1. F & B Service Associates (Stewards & Senior Stewards) - 10500/- to 12,000/ - 2. F & B Service Captains & Senior Captains - 13,000/- to 14,000/ - 3. Indian Commie 1 - 16,000/ - 4. Tandoor Commie 1- 16,000/ - 5. KST - 8,500/ - Location - Kolkata **Salary**: ₹10,500.00 - ₹12,000.00 per month **Benefits**: - Food provided - Health...

  • Food and Beverage Attendant

    17 hours ago

    Salt Lake, Kolkata, West Bengal, India Zing Restaurants pvt ltd. Full time

    1. F & B Service Associates (Stewards & Senior Stewards) - 10500/- to 12,000/ - 2. F & B Service Captains & Senior Captains - 13,000/- to 14,000/ - Location - Kolkata Criteria's: - 1. Must have worked for the same profile. 2. Must be flexible to work in rotational shifts. **Salary**: ₹10,500.00 - ₹14,000.00 per month **Benefits**: - Food provided -...

  • Restaurant Captain

    1 week ago

    Salt Lake City Sector , Kolkata, India Meltem Food Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Restaurant Captain (Immediate Joiner) Location: The Garden Lounge / Devi Chowdhurani – Sector V, Salt Lake, Kolkata Timing: Full-time | Rotational Shifts About the Role: We are hiring an experienced Restaurant Captain to lead the service team, maintain high guest satisfaction, and ensure smooth operations in our premium fine-dining...

  • Restaurant Captain

    17 hours ago

    Park Street, Kolkata, West Bengal, India Burma Burma Restaurant & Tea Room Full time

    This is a full-time on-site role for a Food and Beverage Captain at Burma Burma Restaurant & Tea Room located in Kolkata metropolitan area. The Food and Beverage Captain will be responsible for overseeing service standards, maintaining food service quality, serve food to guests, and communication within the team. **Job Type**: Permanent Pay: ₹23,000.00 -...

  • Steward - Food & Beverage

    2 weeks ago

    Phulbagan, Kolkata, West Bengal, India APOLLO SINDOORI HOTELS LTD Full time

    Designation 1.0 Steward **Department** 2.0 Food & Beverage **Qualification** F&B Craft Course / H.S / Graduate or minimum 1 - 2 yrs of relevant experience 4.0 To report on duty in well groomed manner and attend the daily briefing. 4.1 To checks the floor allocation of the day and to do the Mis-en-place for the same. 4.2 To remember the menu of the...

  • Restaurant Captain

    1 week ago

    Kolkata, West Bengal, India Sagar Fabrics Full time

    **Summary**: A Restaurant Captain manages front-of-house operations to maximize guest satisfaction, supervise and train service staff, and coordinate table assignments and reservations. They act as the primary contact for guests and support efficient, high-quality food and beverage service throughout a shift. **Key Responsibilities**: - Greet and welcome...

  • Food and Beverage Server

    5 days ago

    Salt Lake, Kolkata, West Bengal, India Uuc Hospitality Full time

    Greet guests warmly upon arrival, introduce yourself, and guide them to their tables. - Take food and beverage orders from guests, provide recommendations, and answer any questions about the menu. - Ensure guests' needs are met throughout their dining experience, including refilling drinks and checking on satisfaction. - Accurately record orders in a timely...

  • Steward/captain F&b

    17 hours ago

    Kolkata, West Bengal, India Pragma Eateries Pvt Ltd Full time

    **STEWARD: - ** **Job Description: Food & Beverage (F&B) Steward** **Position Summary**: The F&B Steward plays a crucial role in maintaining the cleanliness and organization of the kitchen and dining areas, ensuring that guests receive high-quality service. This position involves assisting with food and beverage service, under the guidance of the waiting...

  • Food and Beverage Attendant

    3 days ago

    Kolkata, West Bengal, India Hungry and Thirsty Pvt Ltd Full time

    **Company Description** Welcome to the flavorful world of Hungry and Thirsty Foods Private Limited, where culinary excellence meets vibrant ambiance! The company operates a diverse array of establishments catering to various palates and preferences, including Miss Pinto Delhi, Red Vasant Vihar, and Casanoni Goa. Each establishment offers a unique culinary...

  • Food and Beverage Server

    4 days ago

    Salt Lake, Kolkata, West Bengal, India smoke box llp Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Customer ServiceGreet guests warmly and escort them to their tables.Present menus, explain daily specials, and answer guest queries.Take accurate food and beverage orders.Serve orders promptly and correctly.Ensure guest satisfaction throughout the dining experience.Handle guest complaints politely and inform the supervisor when needed.Operational TasksSet up...