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E-commerce Executive

2 weeks ago

Pitampura Delhi Delhi, India Silvish Full time

Product Management
- Manage product listings across all e-commerce platforms (website, marketplaces)
- Ensure accurate product information, pricing, and inventory updates
- Create and optimize product descriptions, titles, and specifications
- Monitor stock levels and coordinate with inventory team
- Identify trending products and make recommendations for new listings

Platform Management
- Maintain and update company's e-commerce platforms
- Monitor website performance and user experience
- Coordinate with web development team for site improvements
- Manage product categorization and site navigation
- Ensure mobile responsiveness and checkout process optimization

Sales and Performance
- Track and analyze sales data and metrics
- Generate regular performance reports
- Identify opportunities for revenue growth
- Monitor competitor activities and pricing
- Set and achieve sales targets

Customer Service
- Address customer queries and complaints
- Monitor customer feedback and reviews
- Implement strategies to improve customer satisfaction
- Coordinate with logistics team for delivery issues
- Maintain high customer service standards

Required Qualifications
- Bachelor's degree in Business, Marketing, or related field
- 2+ years experience in e-commerce or digital retail
- Proven track record in online sales management
- Strong understanding of e-commerce platforms and marketplaces

*

Technical Skills
- Proficiency in e-commerce platforms (Shopify, WooCommerce, etc.)
- Proficiency in MS Office and data analysis tools

Soft Skills
- Excellent analytical and problem-solving abilities
- Strong written and verbal communication skills
- Detail-oriented with excellent organizational skills
- Ability to work under pressure and meet deadlines
- Creative thinking and innovation mindset
- Strong project management abilities

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person