Customer Service Representative
7 days ago
Greetings..
We are hiring for Customer Service Representative for our Indian Branch
Job Description:
- Key Responsibilities
Order Management - Process orders, answer questions, and resolve issues related to HVAC products and services.
Technical Support
- Provide technical support and troubleshooting assistance to customers.
Issue Resolution -Resolve customer complaints and issues in a timely and professional manner.
Data Entry - Update customer information and interaction records in the CRM system.
**Requirements**:
Communication Skills : Excellent verbal and written communication skills.
Customer Service Skills : Ability to handle customer complaints and issues professionally.
Technical Skills : Familiarity with HVAC products and services, and basic computer skills.
Availability : Willingness to work in shifts, including evenings and weekends.
Qualification : Any Graduate
Job Location:
- Chandivali.Powai
Working Days:
- Monday - Friday
Notice Period:
- Immediate joining required
Thanks & Regards
Human Resources
7400278555
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
Application Question(s):
- Are you available to work on rotational shifts
- Are you comfortable to travel Powai location
- How much experience you have in Customer service
- Can you join us on immediate basis?
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7400278555
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