Captain for Restaurant

2 weeks ago

Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

**Key Responsibilities**:

- **Guest Service**:

- Greet and welcome guests in a friendly and professional manner.
- Take guest orders, provide menu recommendations, and ensure all dietary preferences and restrictions are noted.
- Ensure timely delivery of food and beverages to tables, addressing guest needs promptly and professionally.
- Handle guest inquiries, concerns, and feedback in a courteous manner, ensuring their complete satisfaction.
- **Team Coordination**:

- Supervise the front-of-house service team, including servers, bartenders, and support staff.
- Maintain effective communication between the kitchen and bar team to ensure a seamless flow of service.
- Train and mentor junior team members, providing guidance on service standards and product knowledge.
- **Bar & Kitchen Operations**:

- Ensure that the bar and kitchen are fully stocked, clean, and organized for smooth service.
- Monitor food and beverage quality and presentation to meet the restaurant's standards.
- Oversee the preparation and execution of menu items, ensuring compliance with health and safety regulations.
- **Service Flow Management**:

- Monitor table turnover and assist in managing seating arrangements to optimize service efficiency.
- Work with the manager to ensure smooth service during peak hours, including overseeing staff and handling customer complaints when necessary.
- **Cash Handling & Billing**:

- Process guest bills accurately and handle cash, credit, or other payment methods.
- Balance out tills at the end of shifts, ensuring correct transactions are recorded.
- **Health & Safety Compliance**:

- Ensure adherence to all health, safety, and sanitation regulations.
- Ensure staff follows all food safety standards in both the bar and kitchen.

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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