
Tele Calling Executive
3 days ago
**Job Opening: Telecalling Executive - Entry Level**
**Location**: Saket, New Delhi
**Company**: Holiday Merchants
**About the Role**:
At Holiday Merchants, our **Telecalling Process** is not just about making calls—**it's an integral part of our sales ecosystem**.
The role is designed to **generate quality travel queries** using our **in-house CRM system** and build initial engagement with prospective clients.
This is an **entry-level opportunity**, ideal for individuals passionate about communication and sales.
**Key Responsibilities (KRA)**:
- **Telecalling & Lead Generation**:
- Make outbound calls to warm leads from the CRM system.
- Introduce Holiday Merchants' travel services and offerings.
- Identify client needs and qualify queries for the sales team.
- Share relevant brochures, itineraries, and company profiles.
- **CRM Data Handling**:
- Update and maintain client interactions in the CRM system.
- Ensure call logs, remarks, and next action steps are accurately recorded.
- **Coordination with Sales Team**:
- Pass qualified leads to the respective sales managers.
- Schedule callbacks and appointments when needed.
- **Performance & Reporting**:
- Share daily reports with supervisor.
**What We're Looking For**:
- Freshers or 0-2 years of experience in tele calling or customer service
- Good verbal and written communication in English & Hindi
- Enthusiastic, target-driven, and a team player
- Travel Background if any
**Why Join Us?**
- Exposure to India's growing travel industry
- Work with a passionate and supportive team
- Learn the dynamics of B2B/B2C travel sales
Pay: ₹16,000.00 - ₹18,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Monday to Friday
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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