Admission Counsellor

2 weeks ago

Bengaluru, India The Mutha School Full time

We are looking for an Admission counselor for our K12 School in Bangalore.

Admissions to our school is an involved process. We pride ourselves on providing personalized attention to each family and their individual hopes for their children. Every inquiry and visit is the future of our school. The Admissions Counselor is a crucial role with a range of internal and external customers to deal with. Attention to detail and excellent administration skills are a must as is the highest level of professionalism in order to support the Admissions and Marketing strategy for driving attraction, recruitment and retention of students.

**Key Responsibilities**:

- Act as first and continual point of contact for prospective families from enquiry through to the enrolment of new students at the school.
- Organize and conduct visits for prospective parents, ensuring the maintenance of high quality customer care at all times.
- Follow best practice Admissions procedure and engage on-going development and training
- Record and report accurate and timely information on computerized tools.
- Effectively participate in initiatives to drive student recruitment and enrolment opportunities.
- Liaise and build positive relationships with members of staff including the Senior Leadership Team (SLT), teaching staff, transport and finance staff, and external stakeholders.
- Provide information and advice to applicants on Admissions from first enquiry through to enrolment.
- Work diligently in a team approach towards set targets
- Liaise closely with Teachers, Heads of School and Admin staff with regards to the smooth transition/induction of new families, and support arrangements for new starters.

**Experience**:

- Experience within a customer-centric, transaction based administration process is an advantage.
- Education Admission experience is desirable.
- Experience of having worked within a service delivery sector
- Multilingual abilities a major advantage

**Education**:
Any Bachelor degree or Equivalent with minimum 3 years of expertise.

**Personal Characteristics**:

- Self-motivated, flexible and adaptable
- Proficient communicator both oral and written
- Excellent organizational skills
- A people person with a warm and friendly nature, unflappable under pressure.
- Good team player within a multifunctional team
- Affinity with and interest in education

Schedule:

- Day shift

Ability to commute/relocate:

- Banasankari 2nd Stage, Bengaluru - 560070, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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