Admission Counsellor

 Minimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy level  Roles and ResponsibilityNeeds to make the Call to the student or the parents and guide them with regards to the admissions for CollegesKey Responsibilities 1. Student Counselling & Guidance Counsel students and parents over phone calls about courses, colleges, and admission procedures. Understand students' educational background, career goals, and preferences to suggest suitable programs. Explain course curriculum, duration, eligibility criteria, fee structure, and job opportunities. Assist students in making well-informed decisions about their education and career path. 2. Telecalling & Lead Management Make outbound calls to potential students and parents from the given database. Handle inbound calls from enquiries and provide detailed information. Maintain a high volume of daily calls to reach maximum prospects. Generate new leads through cold calling, referrals, and database follow-ups. Keep track of student interactions and follow-ups using CRM or lead management systems. 3. Admission Process Support Guide students through the entire admission process, from application to enrollment. Provide assistance with form filling, document submission, and fee payment procedures. Coordinate with internal teams to ensure a smooth onboarding experience for students. Share updates about important deadlines, entrance exams, and admission schedules. 4. Sales & Conversion Achieve monthly and quarterly admission targets through effective telecalling and counselling. Convince and motivate students and parents to choose suitable academic programs. Handle objections confidently and convert enquiries into confirmed admissions. Suggest value-added programs or additional courses where applicable. 5. Database & Reporting Maintain accurate records of calls, enquiries, leads, and admissions in the system. Update the database regularly with new leads and follow-up details. Prepare and submit daily, weekly, and monthly reports on enquiry status, conversion rates, and targets achieved. 6. Customer Relationship Management Build and maintain positive relationships with students and parents. Ensure a high level of student satisfaction through proper guidance and support. Provide post-admission assistance when required. Act as the first point of contact for students seeking help regarding admission-related queries. 7. Coordination & Teamwork Collaborate with marketing, operations, and academic departments for smooth student onboarding. Share insights about student demands, market trends, and competitor offerings. Participate in team meetings, workshops, and training sessions to enhance counselling skills.More information about this Admission Counsellor - Telecalling JobPlease go through the below FAQs to get all answers related to the given Admission Counsellor - Telecalling jobWhat are the job requirements to apply for this Admission Counsellor - Telecalling job position? Ans: A candidate must have a minimum of 0 to 1.5 year experience as an Admission Counsellor - Telecalling What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Admission Counsellor - Telecalling is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Admission Counsellor - Telecalling position? Ans: There are immediate 1 job openings for Admission Counsellor - Telecalling in our Organisation.

B.Com, BA, BBA/BBM, BSc

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