Customer Service
2 days ago
Job description
- The customer support representatives will answer daily customer correspondence through voice methods.
- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements
**Who all can apply?**
- Excellent communication skills. Must be fluent in both English and Hindi (spoken)
- New graduates and freshers can apply
- People pursuing graduation with minimum 6 months voice process experience can also apply
- BPO experience will be preferred
**Job Types**: Full-time, Fresher
**Salary**: ₹13,000.00 - ₹19,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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