Patient Service Representative
17 hours ago
Patient Service Representative
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
**Overview of Position**
- Taking 50-55 inbound calls daily and assisting our client patient base with their billing inquiries
- Taking inbound and making outbound calls for the General Physician patient base for their billing inquiries in an ACD call center.
**What are the requirements needed for this position?**
- Years of experience: 0-3
- Education: High School graduate
- Physical requirements: N/A
**What critical skills are needed for you to consider someone for this position?**
- Problem solving and listening skills.
- Basic math
- Microsoft office
- bi-lingual a plus
**What other skills/experience would be helpful to have?**
- Prior customer service experience
- knowledge of medical billing
**How much should I expect to travel?**
Remote.
**Diversity and Inclusion**:
- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
**COVID Vaccination Requirements**
**Equal Opportunity/Affirmative Action Statement***
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
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