Customer Care Executive

1 week ago

Chennai, India RB International Full time

Any Degree

English & Hindi Communication

In & Around Ambattur

1. Schedule of Service engineers work and circulate daily and weekly schedule report.

2. Register complaints received in an excel sheet with the necessary information enabling us to generate reports based on various categories such as complaints sorted by Service engineer, Location, customer, machine, year, etc.,

3. Track the orders for planning the installation. Coordinate with customers to ensure all prerequisites are met and inform the engineer’s plan ensuring its timely execution.

5. Once the inspection / complaint / Installation is attended, a copy of the report should be mailed to customer.

6. Follow up for the action specified in the service report regarding any spares requirement / subsequent services, etc.

7. Record all the related videos and images in the respective customer folder for database creation.

8. Assist service engineers with their advance requisitions and process subsequent reimbursements after the job is completed.

9. Prepare all service and related spares quotations.

10. Execution all Service, AMC & Spares order until supply, installation and payment.

11. Have a close follow up on Service, AMC & Spares invoices to ensure timely payment.

12. Monitor the list of repairable stock machines and ensure to get it conditioned for potential sales.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 9840097647

  • Customer Care Executive

    2 weeks ago

    Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...

  • Customer Care

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer Care executive

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...

  • Customer Care Executive

    5 days ago

    Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per year

    Company DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Galaxy Health Insurance Company Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location: ChennaiRole:Customer Care ExecutiveCompany DescriptionGalaxy Health Insurance Company Limited, formerly known as Galaxy Health and Allied Insurance Company Limited, is an IRDAI-licensed standalone health insurer aiming to revolutionize the Indian insurance landscape. Following the acquisition of their IRDAI license in March 2024, Galaxy Health...

  • Customer Care Executive

    1 week ago

    Chennai, India Bifold Dynamix Full time

    **Job Title**: Customer Care Executive **Location**: Chennai, Tamil Nadu **Key Responsibilities**: - Provide exceptional customer service by addressing customer queries and requests promptly - Understand customer requirements and ensure the delivery of the best customer service experience - Handle customer escalations with professionalism and efficiency -...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Auction Ghar Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We are Hiring For Customer Support or Care ExecutiveLocation : ChetpetShift : Regular Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and...

  • Customer Care Executive

    4 days ago

    Mogappair West, Chennai, Tamil Nadu, India netronix software pvt ltd Full time

    Customer care executives are experts in customer service, providing high-stakes customer service in large organizations and managing teams of customer care representatives. - Any industry that involves business-to-customer sales employs customer care executives. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹26,083.77 per...

  • Executive - Customer Care

    4 days ago

    Chennai, India HOLISTICINVESTMENT.IN Full time

    You can reach them by phone at** 91-44-42030722** or through **Executive - Customer Care**: **Gender**:Female / Male **Qualification**:UG / PG Degree (With Financial Background **Experience**:0 - 2yrs **Location**: Chennai **Key Skills**: - Good Communication in English. - Computer Knowledge. - Good Knowledge in Microsoft Excel and word. - Typing. -...

  • Executive - Customer Care

    2 weeks ago

    Chennai, India KG Builders Full time

    You can reach them by phone at 91-44-42030722 or through Executive - Customer Care: Gender: Female / Male Qualification: UG / PG Degree (With Financial Background Experience: 0 - 2yrs Location: Chennai Key Skills: Good Communication in English. Computer Knowledge. Good Knowledge in Microsoft Excel and word. Typing. **Job Description**: Maintaining...