Customer Support Executive

2 weeks ago

Delhi, India Purple Stack Ventures Private Limited (crib)` Full time

**Job Summary**:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Executive in Delhi. As a Support Executive, you will be responsible for maintaining positive relationships with our customers and ensuring their satisfaction with our products and services. Your role will involve regular visits to customer locations, handling inquiries and complaints, and providing exceptional customer support. This is an excellent opportunity for someone who enjoys interacting with people, possesses strong communication skills, and thrives in a dynamic, fast-paced environment.

**Responsibilities**:
Develop and maintain strong relationships with existing customers in the assigned territory.

Regularly visit customer sites to understand their needs, address concerns, and provide personalised assistance.

Act as the primary point of contact for customer inquiries, concerns, and complaints, ensuring timely and effective resolution.

Conduct product demonstrations and training sessions for customers, educating them on product features and benefits.

Collaborate with internal teams to coordinate and execute customer projects, ensuring smooth implementation and customer satisfaction.

Identify opportunities for upselling and cross-selling additional products or services to existing customers.

Monitor customer accounts, track sales activities, and provide accurate reports and feedback to management.

Stay up-to-date with industry trends and competitor activities to effectively position our products and services in the market.

Represent the company at trade shows, conferences, and other networking events to build brand awareness and expand the customer base.

Uphold company policies and procedures, including compliance with safety regulations and ethical standards.

**Qualifications**:
High school diploma/GED required; Bachelor's degree in Business Administration or related field is a plus.

Must be fluent in Hindi and English.

Proven experience in customer relations, sales, or a similar customer-facing role.

Excellent interpersonal and communication skills, both written and verbal.

Strong problem-solving abilities and the capacity to handle difficult customer situations with tact and professionalism.

Ability to work independently and manage time effectively to meet customer needs and achieve targets.

Proficient in using CRM software and other relevant tools for maintaining customer records and managing sales activities.

Valid driver's licence and willingness to travel extensively within the assigned territory.

Familiarity with the real estate market and understanding of customer requirements and market dynamics is desirable.

**Salary**: ₹25,000.00 - ₹33,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)

License/Certification:

- Driving Licence (required)

Willingness to travel:

- 75% (required)

**Speak with the employer**
+91 8220485511

  • Customer Support Executive

    5 days ago

    Delhi, India Intelenet global support Full time

    *" PART TIME WORK FROM HOME JOB"* Company Name : *INTELENET GLOBAL SUPPORT* Company Location : *West Bengal, Kolkata, BT road* Designation : *Customer support executive (CSE)* Gadget required : *Mobile/Laptop/PC* Working hours : *3-4 hrs in a day ( flexible Timings)* *Working days: *Monday to Friday* *Saturday and Sunday holiday* Salary : *15000/-*+...

  • Customer Support Executive

    3 days ago

    Delhi, India Dromen & Co Full time

    We are looking for a qualified _**Female Customer Support Executive**_. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. **FLUENT IN...

  • Customer Support Executive

    2 days ago

    Delhi, India Goel Road Carriers Pvt Ltd. Full time

    Serving as the point of contact for the customer Field team, upper management and customers. Working as scheduling and delegating task required to successfully complete the company’s initiatives. **Customer Service** A customer service executive’s role is to lead and manage a team of agents, communicate customer needs to stakeholders, and understand...

  • Customer Support Executive

    2 weeks ago

    Delhi, Delhi, India Saaol Heart Center Full time

    **Customer Support Executive** We are looking for a **Customer Success Executive** to provide hassle-free experience to our patients. She / He will work closely with the Customer Success Manager and other team members as the first point of contact for prospective as well as existing customers/Patients. The customer office executive will answer and direct...

  • Customer Support Executive

    2 weeks ago

    Delhi, Delhi, India BNC Full time

    BNC is looking for **female** customer support executive for a furniture company located at Pahadganj, Delhi - Handling customer orders - Dealing with customers queries - Carrying out marketing activities - Ability to multi-task, set priorities and a self-starter Any graduate with good communication skills in Hindi and English **Job Types**: Full-time,...

  • Customer Support Executive

    2 days ago

    Delhi, Delhi, India HIKET INFOTECH PRIVATE LIMITED Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your...

  • Customer Support Executive

    1 week ago

    Shastri Nagar, Delhi, Delhi, India Hifly Jobs Full time

    **Job Description: - ** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff...

  • Customer Support Executive

    4 days ago

    Delhi, India Boundless Trends Pvt Ltd Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and ensuring their satisfaction. **Responsibilities**: - Provide accurate and...

  • Customer Support Executive

    3 days ago

    Delhi, Delhi, India Saaol Heart Center Full time

    **Profile: Customer Support Executive** **We are looking for a Customer Support Executive to provide hassle-free experience to our patients. She / He will work closely with the Customer Success Manager and other team members as the first point of contact for prospective as well as existing customers/Patients.** **Primary Responsibilities would include...

  • Customer Support Executive

    2 days ago

    Delhi, India E-Square Alliance Private Limited Full time

    We are hiring **Female Customer Support Executive**, having excellent communication skills and positive attitude towards works. You should have minimum 1-year experience in the customer support/customer service. **Roles and Responsibilities**: - Should clarify customers queries and give an appropriate solution - Timely revert to clients/customers without...