Customer Support Executive

3 days ago


Delhi Delhi, India HIKET INFOTECH PRIVATE LIMITED Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support

**Responsibilities**
- Managing a team of representatives offering customer support
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Planning the training and standardization of service delivery
- Monitoring the work of individual representatives and of the team

**Job Types**: Full-time, Permanent

**Salary**: From ₹15,600.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

Work Location: In person



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