Front Office Staff

2 days ago

Ranchi, India Alam Hospital & Research Centre Pvt. Ltd Full time

Position: Front Office Staff

**Responsibilities**:
Greet and welcome patients, visitors, and staff in a courteous and professional manner.

Provide accurate and timely information to inquiries from patients and visitors.

Answer incoming phone calls, route calls to appropriate departments, and take messages when necessary.

Schedule patient appointments and maintain the appointment calendar efficiently.

Register new patients, collect necessary information, and ensure accurate data entry into the hospital's system.

Verify patient insurance information and process necessary documentation.

Coordinate with other departments to ensure efficient patient flow and address any concerns or issues promptly.

Handle patient check-ins and check-outs, ensuring all necessary forms and documents are completed.

Maintain patient records and ensure confidentiality and security of information.

Handle billing inquiries and provide basic billing information to patients.

Assist in managing the waiting area, ensuring cleanliness and a comfortable environment for patients and visitors.

Collaborate with the nursing and administrative staff to address any patient needs or concerns.

Maintain an organized and well-stocked front desk area.

Adhere to hospital policies and procedures, including safety and security protocols.

Participate in training programs and workshops to enhance skills and knowledge.

Qualifications:
High school diploma or equivalent; additional education or certification in healthcare administration is a plus.

Proven experience in a similar role, preferably in a hospital or healthcare setting.

Excellent verbal and written communication skills in both English and the local language.

Strong interpersonal skills and the ability to interact with diverse individuals in a professional and empathetic manner.

Proficient computer skills, including knowledge of MS Office and electronic medical record (EMR) systems.

Outstanding organizational and multitasking abilities, with attention to detail.

Ability to handle high-pressure situations and remain calm and composed.

Understanding of medical terminology and healthcare processes is desirable.

Familiarity with insurance verification and billing procedures.

Strong work ethic and a commitment to delivering exceptional customer service.

Schedule:

- Rotational shift

Ability to commute/relocate:

- Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

  • Front Office Executive

    7 days ago

    Lalpur, Ranchi, Jharkhand, India Anvi Newborn and Child Hospital Full time

    Our hospital front office executive's job duties includes: - Registering patients, scheduling appointments, and maintaining patient records - Answering patient inquiries, resolving customer issues, and directing patients to the appropriate staff - Handling mail and packages, data entry, document filing, and maintaining security - Working with other...

  • Front Office Counsellor

    2 weeks ago

    Ranchi, Jharkhand, India Blue Wing Talent Management Full time ₹ 3,60,000 per year

    We need Immediate JoinerAbout the RoleWe are looking for a Front Office Counsellor who can serve as the first point of contact for clients and visitors. The ideal candidate will have excellent communication and active listening skills, along with the emotional maturity to handle client interactions with professionalism and empathy.Key ResponsibilitiesWelcome...

  • Front Office Executive

    2 weeks ago

    Ranchi, Jharkhand, India Doon Decors & Exhibits Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Front Office Executive Job DescriptionPosition OverviewThe Front Office Executive is the first point of contact for visitors, clients, and employees. This role is responsible for managing the reception area, handling inquiries, coordinating administrative tasks, and ensuring smooth communication within the organization. The ideal candidate should possess...

  • Front Office Executive

    5 days ago

    Ranchi, Jharkhand, India Vinaika Infra Full time ₹ 2,40,000 per year

    Urgent hiring for Front office executive positionMale candidates requireExperience from hotel / resort industryIds knowledge requireKRA :Guest Services & SatisfactionWelcome guests: Provide a warm and professional first impression.Handle inquiries: Answer guest questions about the resort and local area.Manage complaints: Address and resolve guest issues to...

  • Front Office Counsellor

    2 weeks ago

    Ranchi, Jharkhand, India Blue Wing Talent Management Full time

    **We need Immediate Joiner!!** **About the Role** **Key Responsibilities** - Welcome and assist clients, visitors, and guests at the front desk - Counsel and guide walk-in clients about available services or programs - Maintain client records, appointment schedules, and reports - Coordinate between departments to ensure smooth front office operations -...

  • Asstmgr-front Desk

    4 days ago

    Ranchi, Jharkhand, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25020781 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Ranchi, Vidyapathi Nagar, Kanke Road, Ranchi, Jharkhand, India, 834008 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...

  • Front Office Associate

    2 weeks ago

    Hinoo, Ranchi, Jharkhand, India Blue Wing Talent Management Full time ₹ 3,12,000 per year

    Job Title: Front Office Associate (Preferred Female Candidate)Industry: Real EstateJob Type: Full-time | 6 Days a WeekTimings: 9:30 AM – 6:30 PM (can be adjusted as per company policy)Location: Hinoo-RanchiJob Description:We are looking for a dynamic and professional Front Office Associate to join ourclients real estate business. The ideal candidate should...

  • Front Desk Executive

    2 days ago

    Ranchi, India Ultimate Digital Solutions Pvt. Ltd Full time

    We are currently hiring for Front Desk Executive in Ranchi location. Job Responsibility: - Responsible for all front office operation that includes asset/ inventory management, record maintenance, record updating, - Responsible for inter departmental relation, guest management etc. - Receiving and sorting daily mail. - Any other relevant duty asked by the...

  • Front Office Executive

    5 days ago

    Ranchi, Jharkhand, India Vinaika Infra Full time

    Urgent hiring for Front office executive position Experience from hotel / resort industry Ids knowledge require KRA: Guest Services & Satisfaction - **Welcome guests**: Provide a warm and professional first impression. - **Handle inquiries**: Answer guest questions about the resort and local area. - **Manage complaints**: Address and resolve guest issues...

  • GSA - Front Office, Housekeeping, F&B Service

    1 day ago

    Ranchi, India Lemon Tree Hotel Ranchi (A Unit of City Select Developers) Full time

    We’re Hiring | Guest Service Associates – Front Office / F&B Service / HousekeepingLemon Tree Hotel, RanchiNow Open | Above Centro Mall, Main RoadAre you someone who believes in creating memorable stays and delightful moments for guests?Join the vibrant team at Lemon Tree Hotel, Ranchi, where warmth meets professionalism, and every guest interaction...