Customer Support Executive

3 days ago

Airoli Navi Mumbai Maharashtra, India Planet Accounting Solutions Full time

**Company**

Planet Accounting Solutions is the Regional Tally Certified Partner : 5 Star Sales and
Implementation. We are based in Airoli, Navi Mumbai, Maharashtra.
Planet Accounting Solutions a software service provider specializing in Tally for the
implementation of Enterprise Resource Planning (ERP), TallyPrime & other Tally related services.
Tally is a simple-yet-sophisticated business management software product.
Tally is one of the most recognized software brands globally with 1.5 Million plus
Businesses.
- Experience - 1 Yrs to 2 Yrs
- We are looking for Tally Technical Support Executive

**Responsibilities**:

- Help resolve software and technical questions for the customer efficiently and effectively
- Gather the required information necessary in order to best handle customer software and technical inquiries
- Manage customer expectations regarding estimated response times for issue resolution.

**Must have**:

- Should be able to communicate clearly
- Languages - Hindi, ,English, Marathi
- Should have a good understanding of our products
- Should be aware of all the Process and Policies of the supporting product
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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