
Collection Executive
4 days ago
Kalliyath Group offers superior products in the building materials industry, known for consistency in quality, uniformity in grades, dimensions, and tolerances. With a state-of-the-art steel manufacturing unit and a strong marketing network, the company is dedicated to delivering high-quality products to its customers.
**Job Overview**
Mid-Level: 2+ years of experience, Ernakulam, Kerala, India, Full-Time
**Qualifications and Skills**
- Bachelor's degree in Commerce, Accounting, or a related field.
- Proven experience as a Collection Executive or similar role
- Proficiency in using accounting software and MS Office
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Attention to detail and high level of accuracy
**Roles and Responsibilities**
- Contacting customers with overdue payments via phone, or mail.
- Negotiating payment arrangements and schedules with customers to facilitate timely payments.
- Maintaining accurate and up-to-date records of customer interactions and payment agreements.
- Resolving customer inquiries and disputes related to billing and payments.
- Following up with customers to ensure adherence to payment agreements.
- Identifying and escalating cases of non-payment or delinquency to higher management or legal teams when necessary.
- Collaborating with other departments such as sales and customer service to address customer issues and improve collections processes.
- Complying with relevant laws and regulations governing debt collection practices.
- Providing regular reports and updates on collection activities and performance metrics to management.
- Continuously seeking opportunities to improve collections efficiency and effectiveness through process enhancements or training initiatives.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Work Location: In person
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