Collection Executive

4 days ago


Kochi Kerala, India Kalliyath group Full time

Kalliyath Group offers superior products in the building materials industry, known for consistency in quality, uniformity in grades, dimensions, and tolerances. With a state-of-the-art steel manufacturing unit and a strong marketing network, the company is dedicated to delivering high-quality products to its customers.

**Job Overview**

Mid-Level: 2+ years of experience, Ernakulam, Kerala, India, Full-Time

**Qualifications and Skills**
- Bachelor's degree in Commerce, Accounting, or a related field.
- Proven experience as a Collection Executive or similar role
- Proficiency in using accounting software and MS Office
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to work independently and as part of a team
- Attention to detail and high level of accuracy

**Roles and Responsibilities**
- Contacting customers with overdue payments via phone, or mail.
- Negotiating payment arrangements and schedules with customers to facilitate timely payments.
- Maintaining accurate and up-to-date records of customer interactions and payment agreements.
- Resolving customer inquiries and disputes related to billing and payments.
- Following up with customers to ensure adherence to payment agreements.
- Identifying and escalating cases of non-payment or delinquency to higher management or legal teams when necessary.
- Collaborating with other departments such as sales and customer service to address customer issues and improve collections processes.
- Complying with relevant laws and regulations governing debt collection practices.
- Providing regular reports and updates on collection activities and performance metrics to management.
- Continuously seeking opportunities to improve collections efficiency and effectiveness through process enhancements or training initiatives.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person



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