Sales Trainer

**About CleanHarbors**:
Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Our Vision To be recognized as the premier provider of environmental and industrial services

**Job Title**:Sales Trainer - Inbound and Outbound Sales

**Location**:Pune and Bengaluru

**Job Overview**:
**Primary Responsibilities**:
**Training Development and Delivery**:

- Design and deliver comprehensive training programs for inbound and outbound sales agents, focusing on effective sales techniques, objection handling, closing strategies, and customer relationship management.
- Create engaging training materials, including manuals, presentations, role-playing scenarios, and e-learning modules.
- Conduct regular training sessions, workshops, and seminars to address skill gaps and enhance sales performance.

**Sales Techniques**:

- Teach and reinforce advanced sales techniques, including lead generation, qualification, needs analysis, and persuasive selling.
- Provide practical demonstrations and role-playing exercises to help agents practice and master sales techniques.
- Analyze and incorporate industry best practices and innovative sales strategies into training programs.

Soft Skills Development:

- Focus on enhancing soft skills essential for successful sales interactions, such as active listening, effective communication, empathy, and emotional intelligence.
- Develop training sessions that improve agents' ability to build rapport, handle objections, and negotiate effectively over the phone.
- Assess the effectiveness of training programs through performance metrics, agent feedback, and sales outcomes.
- Provide constructive feedback and personalized coaching to sales agents to help them overcome challenges and achieve their goals.
- Monitor and evaluate individual and team performance, identifying areas for improvement and tailoring training approaches accordingly.

**Soft Skills Development**:

- Focus on enhancing soft skills essential for successful sales interactions, such as active listening, effective communication, empathy, and emotional intelligence.
- Develop training sessions that improve agents' ability to build rapport, handle objections, and negotiate effectively over the phone.
- Assess the effectiveness of training programs through performance metrics, agent feedback, and sales outcomes.
- Provide constructive feedback and personalized coaching to sales agents to help them overcome challenges and achieve their goals.
- Monitor and evaluate individual and team performance, identifying areas for improvement and tailoring training approaches accordingly.

**Collaboration and Support**:

- Work closely with sales managers and team leaders to align training objectives with business goals and sales targets.
- Support the onboarding process for new hires, ensuring they are equipped with the necessary skills and knowledge to succeed.
- Stay updated on industry trends, sales technologies, and market developments to continually enhance training content and methodologies.

**Qualifications**:

- Bachelor’s degree in business, Marketing, Communications, or a related field.
- Proven experience in sales training, with a strong background in both inbound and outbound sales processes.
- Demonstrated success in developing and delivering effective sales training programs.
- Excellent understanding of sales techniques, soft skills, and phone-based sales strategies.
- Strong interpersonal and communication skills, with the ability to motivate and engage diverse teams.
- Ability to analyze performance data, identify trends, and make data-driven recommen