Customer Service Documentation

Location: CBD Belapur, Navi Mumbai Department: Operations / Customer Support Experience Required: 2+ Years Employment Type: Full-Time Key Responsibilities Customer Service - Handle customer queries related to sea freight shipments (export/import). - Update clients on shipment status, delays, or documentation issues. - Build and maintain strong client...

**Job Code** - : JN/42237/2013 **Function area** - : Customer Service, Shipping Documentation **Contact Person** - : Amita **Industry type** - : Shipping **Position** - : Executive - Customer Service ( Documentation ) **Work Experience** - : 3 to 12 **Status** - : active **Response Ph/Mob** -: - +91-XXXXXXXXXX **Date** - : 12-Jan-2018 **End...

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

**Job Code** - : JN/42229/2013 **Function area** - : Customer Service & Documentation **Contact Person** - : Ms. Shashi Narayan **Industry type** - : Shipping / Logistics **Position** - : Executive - Customer Service ( Documentation) **Work Experience** - : 3 to 5 **Status** - : inactive **Response Ph/Mob** -: - +91-XXXXXXXXXX / 61 / 63 /...

Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...

Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers’ needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with...

**Job Summary**: **Key Responsibilities**: - **Customer Interaction**: - Address customer complaints promptly and provide appropriate solutions. - Follow up to ensure issues are resolved and customers are satisfied. - **Service Coordination**: - Coordinate with other departments to address customer concerns and deliver solutions. - Maintain records of...