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Hotel Front Office Assistant

3 weeks ago

Park Circus Kolkata West Bengal, India HOTEL SAAD KOLKATA Full time

We are seeking a p**rofessional Front Office Assistant** / **Supervisior** with **at least 1 year of experience** in Hotel reception. Will be the first point of contact for our Guest and callers, expertly managing day-to-day front desk operations to ensure a smooth and welcoming environment.

**Key Responsibilities**
- Greet and assist visitors in a friendly and professional manner
- Answer and direct incoming calls, take messages accurately, and route them to the appropriate person
- Handle incoming and outgoing mail and packages; coordinate with other departments as needed
- Handling C/In & C/Out of Guest
- Converting telepohone queries into confirmed booking
- Handling Guest cimpains / Issues
- Handling O.T.A. bookings & Rate changes
- Process petty cash, basic invoicing, or bookkeeping tasks, if applicable to your setting

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

**Language**:

- Hindi (required)
- English (required)

Work Location: In person