Front Office Associate

13 hours ago


Kolkata West Bengal, India Hotel Sonar Bangla Full time

**Job Title**: Front Office Associate
**Location**: Hotel Sonar Bangla Resort ( All over West Bengal)

**Job Type**: Full-time
**Experience Required**: Fresher & Experienced (Both can apply)

**Key Responsibilities**:

- Welcome guests with warmth and professionalism.
- Handle guest check-in and check-out processes efficiently.
- Manage reservations, room allocations, and front desk operations.
- Answer guest queries and provide information about resort services and local attractions.
- Maintain guest records and billing accurately.
- Coordinate with housekeeping and other departments for guest requirements.
- Ensure a high standard of hospitality and guest satisfaction.

**Requirements**:

- Minimum qualification: Graduate/Hotel Management diploma preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office/Hotel software).
- Pleasant personality, grooming standards, and a customer-first attitude.
- Willingness to work in rotational shifts.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided

Work Location: In person



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