Front Office Associate
4 days ago
**Job Title**: Front Office Associate
**Location**: Hotel Sonar Bangla Resort ( All over West Bengal)
**Job Type**: Full-time
**Experience Required**: Fresher & Experienced (Both can apply)
**Key Responsibilities**:
- Welcome guests with warmth and professionalism.
- Handle guest check-in and check-out processes efficiently.
- Manage reservations, room allocations, and front desk operations.
- Answer guest queries and provide information about resort services and local attractions.
- Maintain guest records and billing accurately.
- Coordinate with housekeeping and other departments for guest requirements.
- Ensure a high standard of hospitality and guest satisfaction.
**Requirements**:
- Minimum qualification: Graduate/Hotel Management diploma preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office/Hotel software).
- Pleasant personality, grooming standards, and a customer-first attitude.
- Willingness to work in rotational shifts.
**Job Types**: Full-time, Permanent
Pay: ₹8,000.00 - ₹14,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
Work Location: In person
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