Process Coordinator

2 weeks ago

Lucknow, India Cedcoss Full time

**- Organize, facilitate, and coordinate project initiatives from the beginning stage through implementation, under the direction, guidance, and mentorship of the project/program manager.
- Assist with the day-to-day management of multiple small to medium-sized projects and programs. Be familiar with the business unit’s operations, processes, products, or services.
- Ensure project/program adherence to respective methodology. Prepare routine reports.
- Working on teams and task groups for projects/initiatives within the business unit and across the organization.
- Assign team members responsibilities/tasks based on priority, staff availability, and resource availability.
- Provide weekly status updates on the project/program schedule, documentation, progress, and change requests.
- Resolve issues through the Process Manager and management.
- Keep track of cross-task dependencies and impacts; communicate issues and provide solutions.
- Attend and record meetings and distribute minutes to the team.
- Ensure tasks/assignments are accomplished in collaboration with various levels of staff.
- Assessing and recommending process improvements to the team lead, or management.

**Pre-requisites**:

- A Bachelor’s degree in business management, process management, project management, or a related field.
- Understanding of relevant industry processes.
- Ability to identify cost-saving measures and improve processes.
- Understanding of business and project management software.
- Troubleshooting and analytical skills.
- Communication skills, both written and verbal.
- Skills in writing SOPs, reports, and procedures.
- When required, available to work weekends and after hours.

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