Customer Service

2 weeks ago

Nashik, India Paradigm Consultancies Full time

**PROFILE ETAILS**

**EDUCATION** - DIPLOMA IN INTERIOR DESIGNING, ANY GRADUATE

**EXPERIENCE**:

- MINIMUM EXPERIENCE OF 0-2 YEARS

**SKILLS SET -**
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies.

**LANGUAGE** - English, Hindi ,Marathi

**ONLY FEMALE APPLICANTS CAN APPLY**

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

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