Restaurant Captain

4 days ago

Delhi Delhi, India PPM BUSINESS MANAGEMENT PVT. LTD Full time

Position Summary:
As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Restaurant Captain Duties and Responsibilities:
1. Always greet and welcome guests promptly in a warm and friendly manner.

2. Always thank and give fond farewell to guests conveying anticipation for their next visit.

3. Assist guest with table reservation.

4. Assist guest while seating.

5. Ensure guest are serviced within specified time.

6. Has a good knowledge of menu and presentation standards.

7. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

8. Able to answer any questions regarding menu and assist with menu selections.

9. Able to anticipate any unexpected guest need and reacts promptly and tactfully.

10. Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

11. Serve food courses and beverages to guests.

12. Set tables according to type of event and service standards.

13. Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

14. Present accurate final bill to guest and process payment.

15. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

16. Completes the daily responsibilities that are set for each individual shift.

17. Complete closing duties, including restocking items, turning off lights, etc.

18. Conducts monthly inventory checks on all operating equipment and supplies.

19. Any other duties related to food and beverage service assigned by the manager.

Prerequisites:
Good command in both spoken and written English.

Should have pleasing personality.

Excellent guest service skill.

Good knowledge of food and beverage service.

**Salary**:
10,000-12,000 + Food & Accomodation

**Salary**: ₹10,890.83 - ₹12,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate with an employer provided relocation package (required)

Work Location: In person

**Speak with the employer**
+91 7982017071

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