Customer Care Intern

4 days ago

Mumbai, India Misara Full time

Job Responsibilities:

- Assist customers with their purchases by providing detailed product information and recommendations.
- Create a comfortable and welcoming environment for customers, ensuring they feel valued and cared for.
- Address and resolve customers' queries, concerns, and complaints promptly and effectively.
- Provide post-sales service, including order tracking, returns, and exchanges, to ensure customer satisfaction.
- Build and maintain strong relationships with customers, establishing a good rapport and trust.
- Actively seek feedback from customers to continuously improve our products and services.
- Oversee the shipping and delivery process, ensuring timely and accurate dispatch of products.
- Collaborate with other team members to enhance the overall customer experience and meet organizational goals.

Applicant Requirements / Qualifications:

- Excellent communication skills, both verbal and written, to effectively interact with customers and provide exceptional service.
- Demonstrated empathy towards customers, understanding their needs, and addressing their concerns with sensitivity.
- Strong problem-solving skills to identify and resolve customer issues efficiently.
- Patience and the ability to remain calm and composed in challenging situations.
- Adaptability to a dynamic work environment and willingness to learn and grow.
- Ability to work effectively in a team, collaborating with colleagues to achieve common objectives.

**Job Type**: Internship
Contract length: 3 months

**Salary**: ₹4,000.00 - ₹5,000.00 per month

Schedule:

- Day shift
- Monday to Friday

  • customer care intern

    2 weeks ago

    Mumbai, Maharashtra, India Eatopia World Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company DescriptionEatopia World envisions a world of food excellence with the finest ingredients coming together to create packaged superfoods. We aim to offer a pure and harmonious experience without any added artificial flavors, colors, preservatives, refined sugars, or artificial sweeteners. Inspired by nature's infinite goodness, Eatopia is committed to...

  • Senior Customer Care Coordinator

    7 days ago

    Konkan Bhavan, Mumbai, India Banking Customer Service Process Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Banking and Finance Related Customer Service Designation : Customer care Excecutive (voice) Branch Location : Thane, Airoli, Ghansoli , Turbhe , Bhandup Shift Timing : 09:00 am to 09:00 pm (any 9 hrs) weekoff : 1 Rotational Training Duration : 12 Salary : net) Extra Benefits

  • International Customer Care Advisor

    2 weeks ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    _**Urgently Hiring International Customer Care Advisors.**_ **Job Title**: Customer Care Advisor. **Location**:Malad, Andheri and Thane. **Experience**: 0 to 24 months. **Salary**: Up to 34,000 INR per month - As a Customer Care Advisor, you will play a key role in ensuring the satisfaction and loyalty of our customers. You will be responsible for...

  • care insurance: loan protect

    2 weeks ago

    Mumbai, Maharashtra, India Care Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCare Health Insurance is a specialized health insurer offering a range of products including Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance, and Critical Illness coverage. The company also provides Group Health and Personal Accident Insurance for corporates, micro-insurance products for the...

  • International Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Job Openings for International Customer Care Executive. Opening for US, UK and Austalian. Job Location: Malad, Andheri, Thane and Airoli. **Salary**: Up To 34,000 INR per month Key Responsibilities: - Handle inbound customer calls in professional manner. - Address customer inquiries, accurate information. - Ensuring high levels of customer satisfaction...

  • International Customer Care Service

    5 days ago

    Mumbai, India Vibrantzz Management Services Full time

    Job Opening for Sr. Customer Care Service for International Process. Job Location: Malad, Andheri and Thane. Opening for US and UK based processes Slab 1: 0 to 6 months experience **Salary**: 16k to 22k Slab 2: 6 to 12 months experience **Salary**: 20k to 30k Slab 3: 12 to 18 months plus experience **Salary**: 28k to 35k Mandatory documents: Offer...

  • Customer Care

    2 weeks ago

    Navi Mumbai, India TCM Logistics Inc Full time

    TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out of Navi Mumbai, Maharashtra, India. **About the Role -** We are...

  • International Customer Care Voice/chat

    2 weeks ago

    Mumbai, India KVC CONSULTANTS Full time

    **Hello We are Hiring for a customer support profile in Mumbai - **Kindly note it is a WORK FROM OFFICE ROLE IN Mallad** **Roles and Responsibilities** - To resolve all customer issues in a timely manner- to maintain customer feedbacks which will help to improve the process**Eligibility** - Freshers with - **Excellent communication in English **may only...

  • Customer Care

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India P9 Farms Private Limited Full time

    **Job Title**: Customer Care Executive **Job Type**: Full-time **Company Description**: At Provilac, we are all about The Good Stuff. We are leading organic milk supplier in Pune, Mumbai & Hyderabad, soon launching to a few more cities. We deliver farm fresh milk right at the door step of our 35,000 customers on daily basis. We have solved lot of...

  • International Customer Care Voice/chat

    2 weeks ago

    Mumbai, India KVC CONSULTANTS Full time

    **Hello We are Hiring for a customer support profile in Mumbai - **Kindly note it is a WORK FROM OFFICE ROLE IN Mallad** **Roles and Responsibilities** - To resolve all customer issues in a timely manner- to maintain customer feedbacks which will help to improve the process**Eligibility** - Freshers with - **Excellent communication in English **may only...