
Customer Support
4 days ago
We are Hiring for **Customer Support** Profile for **Gurgaon** location. Please find the Job responsibility as below:
- **Job Profile** : Customer Support
**Experience** : 1 to 2 Years
**Location**: Gurgaon
**Shifts**: US Shift
**Working Days**: Monday to Friday
**Budget** : 3.5LPA
**Key Roles And Responsibilities:
- **
- Address customer concerns, resolve problems, and ensure customer satisfaction.
- Communicate effectively with customers, colleagues, and other departments within the organization.
- Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.
**Must Have:
- **
- Ability to resolve customer complaints and maintain customer satisfaction.
- Excellent written and verbal communication skills in English.
- Customer Service and Customer Experience skills for American customers desirable.
- Ability to work in a night shift.
- Knowledge of customer service principles.
- Great attention to detail.
- Ability to multitask and manage time effectively.
- Experience in a related field is desired.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Monday to Friday
- US shift
**Education**:
- Bachelor's (required)
**Experience**:
- International voice process: 1 year (required)
- Customer support: 1 year (required)
**Language**:
- Fluent English (required)
Work Location: In person
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