Customer Service Executive

15 hours ago


India Qureos Inc Full time

**Customer Service Executive (Remote)**:
**Salary**: ₹15,000 - ₹20,000/month and Incentives
️ **Languages Required**: Telugu, Kannada, and Hindi

**Job Type**: Full-time
**Shifts**: 12-hour rotational (Day & Night)

**Freshers can also apply**

***Job Overview**:
We’re hiring a **Customer Service Executive** to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we’d love to hear from you

***Key Responsibilities**:

- Handle customer queries via **chat and phone** (inbound & outbound)
- Assist players with **account, deposit, withdrawal**, and gameplay-related issues
- Adhere to **SOPs** and company protocols
- Maintain accurate records and update internal systems
- Use **Excel** for data tracking and basic reporting
- Deliver **timely, professional, and empathetic** customer service

***Requirements**:

- Previous customer support experience (gaming experience is a bonus)
- Fluent in Telugu, Kannada & Hindi.
- Comfortable using Excel (basic formulas and data entry)
- Willingness to work 12-hour rotational shifts, including nights and weekends
- Strong self-discipline and time management
- Own laptop and desktop
- 100% Remote Role
- Immediate joiners preferred



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