Customer Service Executive

**Role & responsibilities** - **Product Knowledge**: Stay updated on the latest trends in overseas education, including changes in admission requirements, visa processes, and educational programs. - **Customer Relationship Management**:Maintain and update records of all interactions with clients in the CRM system, ensuring that follow-ups are conducted, and...

Looking for a graduate who can communicate in Hindi, English for the role of Tally Customer Service Executive - Answers incoming customer calls regarding Tally product queries, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every...

ASK Properties is seeking a dynamic and customer-focused Relations Manager to join our team. As a Customer Relations Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive top-notch service and support. Your role is crucial in fostering customer loyalty, resolving issues efficiently, and...

Retention of current business by ensuring good service. - Fulfilment of SLAs (Service Leave Agreement) as agreed with the stakeholders (Insurance companies, brokers, corporate and individual customer) by coordinating with the backend operations team. - Attending to stakeholders query in person/mails/over the calls and resolving it. - Guiding and updating...

Outbound calls - To explain our products and services to customers - Resolving queries and issues related to the universities and courses. - Proficient in both verbal and written communication skills. - Capable of efficiently managing multiple critical tasks. - Strong communication abilities, with prior experience in customer care within any service-oriented...

1. Minimum one year e-commerce customer service experience preferred. 2. General understanding of e-commerce CRM (Salesforce Commerce Cloud) will be added advantage; understanding of typical issues associated with online ordering (e.g., order updates, cancellation, replacements, etc.). 3. Pleasant and professional written customer service communication...

**Job description** Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers, so the below skills are a must: - Empathy towards the customer - Problem Solving Skills -...

Job Summary a?? Ability to pick up quality customers across liabilities & assets and cross sell third party products. a?? To ensure accurate, timely and error free processing of customer service requests a?? To overcome problems using guidelines and escalate with expediency, when necessary. a?? To ensure the best visual impact of the branches on customers...

**Job Summary**: **Key Responsibilities**: l Make outbound calls to potential or existing customers to inform them about l the company’s products/services. l Answer incoming calls and respond to customer inquiries. l Maintain records of calls and sales, and note useful information in CRM software. l Follow up on leads and maintain consistent...

*Customer Support Executive.in MNC* Qualification-12th/Under Graduates/Graduates/Post Graduates Process: Voice, **Salary**: 15ctc + Performance Allowance (13500 in hand) 6 Working days/ 1 Rotation Off. Rotational shift - Day & night & evening (Any Shift of 9 Hours) Immediate Joiners Required. interview tomorrow location bhopal Immediately joiners...