Customer Care Representative

13 hours ago

Mumbai, India The Yoga Institute Full time

Job Description: You will be working with The World's Oldest Yoga Institute in Mumbai. Santacruz East, Mumbai location - Work From Institute only.

Excellent communication and inter-personal skills.

**Able to write, understand English language properly and understand client's query, draft letters and write with fluency.**

**We are looking for an experienced customer care representative to be responsible for engaging with key customers by building and preserving trusting relationships. **The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Responsibilities for the role**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Skills**:

- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction

**Salary**: ₹5,000.00 - ₹9,000.00 per month

Schedule:

- Flexible shift
- Morning shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400055, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English and write fluently (required)

  • Customer Care Representative

    13 hours ago

    Mumbai, Maharashtra, India Digital Dots Full time

    We are Digital Dots, Digital marketing Agency located in Mumbai. We are looking to Hire Customer Care representatives in the City, Mumbai to handle enquiries of our clients. The Calls will be entirely outbound calls/rotational shifts. Cab facilities shall be available in some of the processes. Pay: ₹22,589.00 - ₹32,965.29 per month **Benefits**: -...

  • Customer Care Representative

    13 hours ago

    Ghansoli, Navi Mumbai, Maharashtra, India Geekout Cooperation LLP Full time

    **Job Title**: Customer Care Representative **Key Responsibilities**: - Generating leads to expand customer base - Conducting voice-based interactions - Providing excellent customer service - Resolving customer issues efficiently - Demonstrating effective time management Qualifications: Minimum requirement of 12th grade completion, with maximum...

  • Customer Care Representative

    7 days ago

    Navi Mumbai, India 1point1 Solutions Full time

    job summary:we are looking for a dedicated and friendly customer service representative to join our team. youll be the first point of contact for our customers, answering their questions, solving problems, and ensuring they have an outstanding experience with our brand.key responsibilities:customer support: answer customer inquiries via phone, email, or...

  • Customer Care Representative

    4 days ago

    Vikhroli, Mumbai, Maharashtra, India UCG eSolutions LLP (Smartfind.in) Full time

    **Job Title**: Customer Service Representative **Division/ Department**:Customer Care **Location**: Vikhroli (W), Mumbai **Shift**: General **Employment Type**: Regular **Salary Range**: Confidential **Company Type**:IT/ E-Commerce **JOB RESPONSIBILITIES**: - Effective inbound and outbound call handling to build up a relationship between the customer...

  • Customer Care Representative

    2 days ago

    Mumbai, Maharashtra, India RAS BEAUTY PVT LTD Full time

    Job Description: We are seeking a motivated and experienced Customer Care Lead to join our team. As a Customer Care Lead, you will be responsible for managing and overseeing our customer service team to ensure outstanding customer support and satisfaction. You will play a key role in developing and implementing strategies to enhance customer care processes,...

  • Senior Customer Care Coordinator

    6 days ago

    Konkan Bhavan, Mumbai, India Banking Customer Service Process Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Banking and Finance Related Customer Service Designation : Customer care Excecutive (voice) Branch Location : Thane, Airoli, Ghansoli , Turbhe , Bhandup Shift Timing : 09:00 am to 09:00 pm (any 9 hrs) weekoff : 1 Rotational Training Duration : 12 Salary : net) Extra Benefits

  • Customer Care Representative

    13 hours ago

    Mumbai, India Kalp Solutions Full time

    Urgent Hiring!!!!!!!!! Job Title: - Customer Service Representative Job Location: - Powai, Mumbai Experience: - 0-2 years in BPO *Proficiency in English *12th/Graduate can apply *Interview Process in Virtual mode **Prior Experience in BPO is preferred** **Salary**: ₹21,000.00 - ₹27,000.00 per month Ability to commute/relocate: - Powai,...

  • Customer Care

    13 hours ago

    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Customer Care: Automobile Job location: - Santacruz, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of relevant customer service experience. - Minimum experience: - 4-5 years of customer service experience, preferably in the automobile industry. Education: - Bachelor's...

  • Customer Care Executive

    3 weeks ago

    Mumbai, India S M ELECTRICAL WORKS Full time

    post- customer care executive Location- Andheri Education-Graduate Experience -1-2 years skill and job duties Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service...

  • Customer Care Executive

    2 days ago

    Mumbai, Maharashtra, India S M ELECTRICAL WORKS Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    post- customer care executiveLocation- AndheriEducation-GraduateExperience -1-2 yearsskill and job dutiesManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service...