Voice Process

Job TitleWe are seeking a seasoned professional to fill the role of Transactional Quality Manager, responsible for leading international voice process initiatives.

We are seeking a skilled Voice Analyst to manage our Broker Price Opinion (BPO) process.Key Responsibilities:Coordinate the BPO process from start to finish. Communicate with real estate agents, clients, and internal teams to gather necessary information.Assign BPO requests to qualified agents.Track the progress of BPO assignments and ensure they are...

Customer Service AssociateWe are seeking a highly skilled and experienced Customer Service Associate to support our US-based clients.This is a unique opportunity for a professional with excellent communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.The ideal...

Job Title: International Voice ProcessThe role of an International Voice Process Engineer is a critical position within our organization, responsible for delivering high-quality voice services to clients worldwide.As an Engineer in this role, you will be working on ensuring that customer requirements are met efficiently and accurately, maintaining accurate...

Job OpportunityWe are seeking a skilled Trainer - Voice Process to join our team.About the RoleThis position involves designing and delivering effective training programs for new hires and existing agents. The goal is to enhance communication skills, product process knowledge, and overall service quality. The role plays a key part in improving customer...

Customer Service Trainer: Voice Process ExcellenceWe are seeking a seasoned Customer Service Trainer to enhance our voice process team in the BPO domain. The ideal candidate will be responsible for designing and delivering impactful training programs to new hires and existing agents, focusing on communication skills, product/process knowledge, and overall...

Job Opportunity: US Voice Process Customer Service RepresentativeWe are seeking highly motivated and results-driven customer service professionals to join our team. The role involves making outbound calls to US-based customers, promoting products or services and gathering required information.The ideal candidate will possess exceptional communication skills,...

Job Title: Senior Voice Operations ManagerJob DescriptionOur organization seeks an experienced and results-driven Senior Voice Operations Manager to lead and manage voice-based business process operations. The role involves overseeing end-to-end delivery of voice process operations across multiple teams or projects, driving performance against operational...

Job Title: Enterprise Voice Solutions Engineer    We are seeking an experienced Enterprise Voice Solutions Engineer to join our team. In this role, you will be responsible for designing, implementing, and supporting complex voice solutions for our clients.Key Responsibilities:Supporting experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call...

Job Description – US Voice Process customer services (CVS)1–3 YearsLocation: Kolkata / NoidaOpen to Work from the Office.Shift: Night Shift (Work from Office)- Both side cab facilities is available.Note: The candidate will be joining after the BGV is complete.Role OverviewWe are seeking energetic and goal-oriented Outbound Calling Executives to join our...