Learning Ops Admin

Job Description:

- Position Title- Learning Ops Admin Specialist- Function/Group- Global Shared Services (GSS) /HRSS/LMS & Learning Services-
- Location- Mumbai/Powai/Ventura- Shift Timing- 1:30 to 10:30 pm IST-
- Role Reports to- Learning Technology Support Lead- Remote/Hybrid/in-Office- Hybrid
- **
ABOUT GENERAL MILLS**- **
We make food the world loves: 100 brands. In 100 countries. Across six continents.**With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
- How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate- General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
- We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
- **
JOB OVERVIEW**
- **
Function Overview**- Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services.- For more details about General Mills please visit this Link- **Purpose of the role**-
**
KEY ACCOUNTABILITIES**-
- Manage recurring tasks such as video uploads, translation tracking, roster processing, and distribution list updates.
- Support learning program readiness through scheduling activities such as room reservations and calendar invites.
- Conduct basic SharePoint page edits and metadata updates to keep content accurate and accessible.
- Create purchase orders, track invoices, and support financial transactions for learning programs.
- Run and distribute recurring reports to stakeholders, escalating issues as needed.
- Provide support to Learning Delivery Specialists and other Shared Services roles by completing assigned executional tasks accurately and on time. **
MINIMUM QUALIFICATIONS** - Education - Full time graduation from an accredited university (Mandatory
- Note: This is the minimum education criteria which cannot be altered)
- 1-3 years of experience in administrative, operations, or support roles.
- Strong attention to detail and ability to manage recurring tasks with accuracy.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort learning new systems quickly.
- Strong written and verbal communication skills in English.
- Ability to prioritize and manage multiple requests simultaneously.
- Collaborative mindset and willingness to provide support across global teams.

** PREFERRED QUALIFICATIONS**

- Experience with Learning Management Systems (LMS) and/or SharePoint content updates.
- Familiarity with purchase order creation, invoice tracking, or other basic finance processes.
- Prior experience in HR, Learning, or Shared Services environments.

Company Overview:
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.