Captain

2 days ago


Gurugram Haryana, India Grow4sure consulting pvt ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Supervise café floor operations and ensure consistent service standards.
- Act as the shift in-charge in the absence of the Café Manager.
- Greet and interact with guests to ensure a pleasant dining experience.
- Manage reservations, seating arrangements, and service flow.
- Coordinate with kitchen and service staff for timely food and beverage delivery.
- Train and guide new service team members as per café SOPs.
- Monitor inventory levels of service items and report shortages.
- Handle customer feedback and resolve any complaints promptly.
- Ensure cleanliness and hygiene standards are maintained.
- Assist in daily sales reconciliation and shift reports.
- Uphold brand values and promote a positive working environment.

**Qualifications & Skills**:

- Minimum 2-3 years of experience in a similar role in hospitality or café settings.
- Strong leadership and interpersonal skills.
- Excellent communication in English; local language a plus.
- Customer-first attitude and problem-solving mindset.
- Ability to multitask in a fast-paced environment.
- Knowledge of food hygiene and safety standards.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person


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