Processing Associate(Customer Support Associate)

2 weeks ago

Kukatpalli Hyderabad Telangana, India PROMINENT SCIENTIFIC PRIVATE LIMITED Full time

Handle inbound and outbound calls professionally.
- Ensure high-quality customer service and maintain customer satisfaction by resolving issues promptly.
- Collaborate with cross-functional teams to achieve performance targets and deliver exceptional service.
- Maintain accurate records of customer interactions and transactions.
- Stay updated with product knowledge and company policies to provide accurate information to customers.
- Adhere to established processes and procedures to deliver consistent results.

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Kukatpalli, Hyderabad, Telangana (preferred)

Shift availability:

- Night Shift (preferred)

Ability to Commute:

- Kukatpalli, Hyderabad, Telangana (required)

Ability to Relocate:

- Kukatpalli, Hyderabad, Telangana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7013177980

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