Receptionist Telephone Operator

8 hours ago


Fort Mumbai Maharashtra, India Raj Enterprises Full time

**Front Desk Management**:

- Serve as the first point of contact for visitors and clients.
- Maintain a welcoming and professional reception area.
- Manage visitor logbooks and issue visitor passes.

**Telephone Operations**:

- Handle and route incoming and outgoing calls efficiently using **EPABX/EPBX systems**.
- Manage a high volume of calls, ensuring prompt and courteous communication.
- Record and relay messages accurately to concerned individuals or departments.

**Administrative Support**:

- Manage courier services, postal deliveries, and outgoing mail.
- Maintain an organized schedule for meeting rooms and appointments.
- Assist in basic administrative tasks as required by the management.

**Client Interaction**:

- Address client inquiries and direct them to the appropriate department.
- Ensure smooth coordination between clients and internal teams.

**Qualifications and Experience**:
**Educational Qualification**:

- Graduate in any discipline.

**Experience**:

- Minimum of 5 years of experience as a receptionist or telephone operator in a professional setting.
- Hands-on experience with EPABX/EPBX systems is mandatory.

**Skills**:

- Excellent communication skills in English.
- Strong organizational and multitasking abilities.
- Proficiency in EPBAX/EPBX software & MS Office (Word, Excel, Outlook).
- Pleasant demeanor and professional attitude.

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

Application Question(s):

- Location?
- CTC?

**Experience**:

- total work: 5 years (required)

**Language**:

- English (required)

Work Location: In person



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