
Telephone Operator Receptionist
5 days ago
**Job Description: Telephone Operator**
**Organization**: Indorewala ENT Hospital, Viholi, Nashik
**Position**: Telephone Operator
**Location**: Viholi, Nashik
**Experience**: Minimum 1 years of hospital experience
**Education**: Any Graduate
**Skills Required**:
- Proficient in English (Reading, Writing, and Speaking)
- Tech-savvy with strong familiarity with telephone systems and office technology
- Excellent interpersonal and communication skills
**Responsibilities**:
- Manage incoming and outgoing telephone calls in a professional manner.
- Direct calls to appropriate departments or personnel.
- Provide information to callers as needed and handle inquiries efficiently.
- Maintain accurate and up-to-date records of calls and messages.
- Assist in coordinating communication between different departments and staff.
- Ensure that all telephone systems and equipment are functioning properly.
- Handle any emergency or urgent calls promptly and professionally.
- Support front desk operations as needed, including patient check-ins and other administrative tasks.
- Contribute to a positive and welcoming environment for patients and visitors.
**Qualifications**:
- Minimum of 2 years of experience as a telephone operator, preferably in a hospital setting.
- Bachelor’s degree or equivalent.
- Strong technical skills and proficiency with office equipment and communication systems.
- Ability to handle multiple tasks and work efficiently under pressure.
- Exceptional customer service skills.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,247.36 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Language**:
- English (preferred)
Work Location: In person
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