Csa

1 day ago

Mumbai Maharashtra, India Firstsource Healthcare Full time

CSA

**Date**:Jun 13, 2025

**Location**:Mumbai, IN

**Requisition ID**:15830

**Description**:
**About Firstsource**

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes

**Roles & Responsibilities**:
External We are recruiting for Outbound Sales advisors to join our Sky Prospects Team and Upgrades, helping us connect new customers with Sky’s fantastic range of products.

Working as Sky’s official partner, Firstsource, are looking to appoint new Sales Advisors to join our successful Outbound Sales Team This role will be working onsite meaning you’ll be based in our already established contact centre.After completing XYZ weeks of training, you’ll have access to a large number of resources, discounts and other tools to help you when talking to potential Sky customers. You’ll use your charisma and enthusiasm to introduce the great content and products Sky have available to secure new sales with new customers.This is a challenging and rewarding outbound role with generous bonus incentives and regular overlays and other incentives.

**Required Skills and Qualifications**

HSC / Graduate Fresher’sHSC / Graduate with more than 6 months of work experience (Voice/ Non-Voice).

Previous experience in sales - whether that’s face to face or contact centre based. Target driven, with proven track record of achieving results
- The ability to stay self-motivated in a competitive environment
- A passion for people and providing them with the best products & service
- The ability to read your customer and really understand their needs
- Be tenacious, adaptable, and resilient
- The ability to turn a negative into a positive
- Exhibit proper communication skills and formation of language while answering customer queries. Exhibits politeness and promptness while influencing and convincing customers regarding a plan, product and services related to a product. Must be well informed about their products and plans in order to pitch it in front of customers and convincing them to actually buy it. Maintain data confidentiality and adheres to security and compliance norms laid out. Negotiation Skills /Sales /Upselling can be a part of the role

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