Csa

2 days ago

Navi Mumbai, India Job Zone Pvt. Ltd. Full time

Sutherland Global Services (Airoli)

**Job Description**:
1. Location: Airoli

2. Handling Inbound calls (US Customer Service)

3. Need to Handle Ecommerce Related Queries

4. Designation: CSA

5. Excellent communication skills needed

6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience.
7. Shift Timing 24*7 rotational shift.

8. Week off-2 Rotational week off between Monday till Sunday
10. Salary - 28,000 in hand + 2750 Incentives.

11. Strict background verification for all Employment and Educations documents.

12. Rounds of Interviews: HR, Ops (WebEx), GLA(VNA), Typing-25/85.

13. Transport Boundaries: Kalyan to Thane, Thane to Panvel, Panvel to Kurla, Thane to Sion, Andheri to Virar.

Contact HR Ashwini - 9076141043

**Job Types**: Fresher, Full-time

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Koparkhairane, Navi Mumbai - 400709, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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