Telecaller Sales Coordinator

2 days ago


Noida Uttar Pradesh, India EO Energy Pvt Ltd. Full time

**Position Title: Experienced Telecaller cum Sales Coordinator**

**Overview**:
**Key Responsibilities**:
**Telecalling & Client Engagement**:
Handle customer queries, objections, and complaints with professionalism and offer effective solutions.

Maintain a lead pipeline through regular follow-ups and relationship-building.

Convert cold and warm leads into active opportunities through persuasive communication.

Sales Coordination & Backend Support:
Liaise with the sales team to support client meetings, presentations, and deal closures.

Ensure timely sharing of proposals, quotations, order confirmations, and product/service information.

Track and manage the entire sales process — from inquiry to delivery — ensuring seamless customer experiences.

Update CRM systems regularly with call logs, customer interactions, sales status, and documentation.

Coordinate internally with logistics, finance, and technical teams to fulfill client needs and resolve post-sales issues.

Generate and analyze daily/weekly/monthly sales reports to share with the management.

**Required Skills & Attributes**:
**Excellent Communication**: Avrage in English and Hindi with a persuasive, confident, and customer-friendly tone.

Sales Acumen: Deep understanding of sales funnels, objection handling, and follow-up techniques.

Coordination Excellence: Highly organized and able to coordinate across departments under pressure.

Target-Oriented: Comfortable working in a result-driven environment and achieving KPIs and targets.

**Qualifications**:
**Education**: Graduate in any stream. A degree in Business, Marketing, or Communications is a plus.

**Experience: Minimum:

- **1-2 years of experience in telecalling, telesales, or sales coordination roles.

**Professional Traits**:
Self-motivated and confident with a solution-oriented approach.

Excellent time management and multitasking abilities.

Willingness to take ownership of client satisfaction and team support.

Flexible and adaptive to fast-paced environments and changing priorities.

Contact Person:

- Lalita
Contact Number:

- 7042086024

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Language**:

- Hindi (required)
- English (required)

Work Location: Remote


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