Billing Executive
7 days ago
**Roles & Responsibilities**
- Will be creating Invoices on a web-based accounting system.
- Receiving and sorting incoming payments with attention to credibility.
- Should be comfortable & adaptive to ticketing systems.
- Maintain the SLA set to resolve the queries.
- Should be innovative in finding solutions for any heart-burning issues.
- Work independently and as part of a team to handle customer conflict and resolve issues professionally.
- Interact with team members sharing information and working to make sure the best practices are used to achieve the team goals.
- Review the customer's reasons for delinquency and determine if a temporary solution would cure continuous delinquency.
- Monitor overdue accounts, using computers and other automated systems and report to the line managers of any issues identified.
- Must communicate & follow up effectively with clients and internal teams to resolve cases identified or reported.
**Skills Requirements**
- Strong verbal and written communication skills in English.
- Good computer knowledge.
- Self-motivated and a team player.
- Excellent attendance and punctuality.
- Excellent customer service skills.
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9265802293
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