Customer Care Executive
3 days ago
Building positive relationships with customers
- Understanding Customer concerns.
- Resolving Customer complaints and ensuring that problems do not recur.
- Bringing a specific feedback/ complaint from a customer to the attention of the concerned person to resolve the situation or develop a new service.
- Approaching potential customers to establish relationships
- Networking within the community to identify prospective customers and contribute to the organization’s marketing campaigns.
- Manage customer relationships to improve retention; handle and monitor customer feedback and complaints.
- Make a list of situations and present them at the common forum on a weekly basis and ensure that solutions are reached.
- Other responsibilities as assigned by management
**Salary**: ₹10,086.00 - ₹23,632.97 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Kochi - 682018, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
-
Customer Care Executive
18 hours ago
Kochi, India Messwaala Full time**Company Name: Messwaala** **Location : kochi, Kerala** **Salary: 140000 to 180000 p.a** **Age: 28 Above** **Company Overview**: We are a dynamic and rapidly growing startup in the food industry, specializing in an innovative online messapp platform that connects customers with a diverse range of delicious and convenient meal options. As a Customer Care...
-
Customer Care Executive
1 week ago
Kochi, India Amco Services Full timeUrgent requirement of Customer care executive for Kochi location. Salary - 12k - 18k Skills - MS office, Fluency in English **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala:...
-
Customer Care Executive
6 days ago
Kochi, India Alimh Trading Full timeWe have an urgent requirement of Customer care executive for Kochi location. Salary - 12k - 18k (Negotiable) English fluency is must. **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala: Reliably...
-
Customer Care Executive
2 weeks ago
Kochi, Kerala, India AMS Full time**Job Title**: Customer Care Executive (Builders and Developers industry experience is a must) **Location**: Kochi (Panampilly Nagar) **Industry**: Builders & Developers **Salary**: ₹15,000 - ₹25,000 **Experience**: 1-2 years **Job Summary** We are hiring a **Customer Care Executive** to manage post-sale customer interactions and documentation....
-
Customer Care Executive
18 hours ago
Kochi, India Copious Consult Full time**Job description** - A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. - These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. - Tele calling **Desired Profile** - English &...
-
Customer Care Executive
2 weeks ago
Kochi, Kerala, India ZEAK US Full time**Job Title**: Customer Care Executive **Location**: Kochi Branch **Job Requirements**: - **Skills**: - Strong communication and interpersonal skills. - Ability to handle customer inquiries, complaints, and feedback professionally. - Excellent problem-solving skills with a customer-first approach. - Proficient in using computers and customer service...
-
Customer Care Executive
5 days ago
Kochi, Kerala, India Zeak us solution Full timeWe are looking for enthusiastic and customer-oriented **Customer Care Executives** to join our BPO team in Palarivattom, Kochi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. This is a great opportunity for freshers looking to start their career in the BPO industry...
-
Customer Care Executive
3 days ago
Kochi M.G.Road, Kochi, Kerala, India Maproots Technologies Full timeWe are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a fresher, you will have the opportunity to learn and grow in a supportive environment while handling customer queries and ensuring a seamless customer experience. **Key Responsibilities**: - Resolve customer complaints and escalate complex issues...
-
Customer Care Executive
6 days ago
Kochi, Kerala, India Affable Management Services Full time**Designation: Customer Care Executive** **Location: Kochi** **Job role**: - Understanding of the SIP, Insurance, Mutual Funds etc - Interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...
-
Customer Care Executive
19 hours ago
Kochi, Kerala, India Abj Associates Full timeA customer care executive's job description includes: - **Customer support**: Being the first point of contact for customers with questions, issues, or complaints - **Problem-solving**: Using their expertise to address customer issues and provide solutions - **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience -...