Customer Relationship Executive
4 days ago
**Full job description**
- Handle inbound calls from customers, addressing their queries, and requests.
- Make outbound calls to potential and existing customers, and follow up on leads.
- Actively listen to customer needs, identify opportunities to upsell or cross-sell relevant products or services.
- Resolve customer issues and complaints effectively.
- Adhere to company policies, procedures, and quality standards.
Required Skills and Qualifications:
- _**HINDI - IS MANDATORY,**_Tamil and English is required
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using CRM and telephony systems.
- High school diploma or equivalent
- **Work Location**:_KILPAUK, CHENNAI
**NO WORK FROM HOME OPTION**
Pay: ₹10,000.00 - ₹28,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
Work Location: In person
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