Learning Coordinator 2

1 week ago

Mumbai, India GP Strategies Corporation Full time

Learning Coordinator

Essential Duties and Responsibilities:

- Coordinate training program schedule of classes, including facilities allocation, materials and

catering orders, pre
- and post-work communication, and post-session evaluations
- Communicate with client program managers, learners, and GP management team
- Support/coordinate vendor communications, including instructor packets and onsite instructor

access and support
- Monitor status and condition of classroom facilities and equipment
- Execute all tasks and duties associated with implementing assigned courses and programs
- Report on quality of program deliveries on an ongoing basis and per client schedule
- Research and locate off-site training locations (hotels, conference centers, etc)
- Interface with LMS administrators concerning enrollments, rosters, and scheduling
- Interface with the LMS Administration team for course and session supporting activities
- Coordinate creation of vendor SOWs, purchase requisitions, and purchase orders
- Assist with Internal process auditing and innovation of best practices
- Distribute marketing and communication materials as needed
- Identify problems and root causes, taking a consultative approach to assist the client with

resolution.
- Assist with updates and revisions to training program-related processes, procedures, and supporting

documentation
- Support resolution of learner-related Help Desk tickets

Education/Experience Required:

- Any Bachelor’s Degree
- Three or more years training-related experience in a corporate environment
- Demonstrated excellent verbal and written presentation and communication skills
- Proficiency with related software (MS Word, Excel, Outlook, and PowerPoint)
- Knowledge of and experience with learning management systems preferred

Skills/Attributes Required:

- Customer focus - proactively finds ways to exceed customer needs
- Detail-oriented, well organized
- Able to communicate effectively in all modes with customers and peers
- Analytical - identifies root causes, corrective and preventative actions
- Logical, problem solving, troubleshooting skills

LI-DNI

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