Travel Agent, Firstline

2 days ago

Pune Maharashtra, India Etraveli Group Full time

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.

**Location**: Pune

**We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be**:

- Reporting to the Team Lead to achieve goals
- Working in a state-of-the-art call center, as part of a dynamic customer support team
- Offering products such as flights, hotels, car rentals, and insurance.
- 24/7 according to schedule Rotational (Night shifts are included

**Requirements**:

- Should have at least one year of experience in a call center environment.
- Excellent written and verbal communication skills in EnglishSelf-driven, proactive, and results-oriented
- Good attention to detail
- Well organized, persistent with multitasking skills
- Competent quantitative skills (good in calculations)
- Ability to manage change and work under pressure
- Communicate and work closely with other departments to remain current on any updates

**Preferred Requirements**:

- Travel Industry knowledge is a plus.
- Exceptional customer service skills and sales abilities
- Ability to multi-task and work in a fast-paced work environment.

**Diversity disclaimer**

LI-SB1 #LI-Onsite

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