Customer Relationship Executive

5 days ago


Gomtinagar Lucknow Uttar Pradesh, India Profession Hike Full time

Job responsibilities:

- Build and maintain strong client relationships.Communicate regularly with clients to understand their needs.
- Address client inquiries and concerns promptly and professionally.
- Resolve client complaints to ensure satisfaction and retention.
- Coordinate with internal teams for timely client responses.
- Maintain detailed records of client interactions and transactions.
- Prepare client satisfaction and issue resolution reports.
- Collaborate with sales and marketing to enhance client experience.
- Identify process improvement opportunities and propose solutions.

Perks & Benefits:

- Open Work environmentSupportive superiorsEarn huge incentiveCareer development and opportunitiesWeekly contests.Monthly contests.

Employment Type - Full time Package - Upto 2.5LPA +1.56LPA variable Industry - Education Management

Pay: ₹20,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment

Work Location: In person



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