Dgm / Gm - Operations

1 day ago

Noida Uttar Pradesh, India Cognizant Full time

**Location: Noida and Chennai**

It is largely responsible in leading the delivery particularly in the P&C ( Property and Casualty) domain. He/She would act as the Domain expert within Property and Casualty ( US / UK experience ) in the ITES environment.

In addition to responsibilities listed above, this position will also:

- Overall accountable to all internal and external stakeholders across the portfolio.
- Devise approach to solving complex problems Exhibit intellectual leadership to the problem solving effort.
- Ensure deep understanding of the practice and portfolio objectives and drive the strategy the same in portfolio assigned.
- Provide regular portfolio status updates and track KPI's/ Metrics related to all project tasks assigned.
- Research and consult with clients on wealth of repository material of Insurance tools like whitepapers, brochures or any other marketing collateral to help sell Life & Annuities offerings
- Represent Operations by playing the role of Operations solution architect (transition, transformation, validation of commercial models)
- Support Go-to-Market in the Insurance domain; Scan the industry value chain, identify Business Development opportunities across the value chain
- Build the practice by the way of industry best practice, knowledge building particularly in the property and casualty domain
- Responsible for benchmarking us against competition and work on the GAPs
- Publish whitepaper on industry trends and opportunities

**1.**Mandatory Capabilities/Skills /Years of Experience**
- Minimum of 16 years of experience within the relevant domain and skill
- Minimum of 6 years of recent experience into Property & Casualty Insurance mandatory.
- Knowledge of Insurance is required
- Expert in Core Property & Casualty Insurance Operations along with transformation, RFI, RFPs, claims, underwriting, P&L Management, Process Improvement, SLA Management, Team handling and People Management
- Experience managing complex service delivery, multi-group, multi-disciplinary projects, preferable in P&C Domain
- P&C Domain, preferably a claims expert, who has extensive exposure to managing large teams
- Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
- Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
- Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
- Develop contingency strategies and Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
- Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment. Should be ok to work in night shifts.

Only ITES experience is required.

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